- Define agent responsibilities, permitted tools, escalation rules, and manager-facing behavior.
- Research customer operations and identify workflows suited to agent automation.
- Specify autonomy, escalation thresholds, manager overrides, logging, and compliance audits for agent actions.
- Review implementations, participate in bug triage and design reviews, and hold releases when quality is insufficient.
- Build and maintain evaluation sets, review failure traces, and set release criteria.
- Write and maintain Functional Requirements Documents as the product specification source of truth.
- Partner with go-to-market on packaging, metering, pricing inputs, and field readiness.
- Lead agent deployments with enterprise design partners, define pilot success criteria, and determine what becomes generally available.
Product ManagementPrompt Engineering