Legion

đź‘Ą 50-100đź’° $2,000,000 Seed 5 months agoBlockchainWeb3Network Securityđź’Ľ Private Company
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Legion is a company that specializes in innovative marketing solutions, focusing on field marketing and sales development. They are currently seeking to expand their team with job openings for a Senior Manager and Sales Development Representatives.

Jobs at this company:

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đź“Ť UK, Ireland

🧭 Full-Time

🔍 Workforce Management

  • Strong written and verbal communication skills.
  • 3-5 years of product marketing experience, preferably in workforce management or SAP SuccessFactors ecosystem.
  • Robust understanding of challenges faced by hourly employees.
  • Knowledge of Marketo and Salesforce.
  • Strong ability to support and lead cross-functional teams.

  • Drive messaging and enablement by communicating product vision and technical details to stakeholders.
  • Create and execute webinars to support partner sales enablement and pipeline development.
  • Develop persona-based messaging and compelling product demonstrations.
  • Engage with industry influencers to raise awareness of solutions.
  • Develop content strategy and thought leadership materials targeting EU market challenges.
  • Align with US-based product marketing team for product launches.

LeadershipProduct ManagementSalesforceSAPStrategyCommunication SkillsCollaborationAttention to detail

Posted about 2 months ago
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đź“Ť India

🧭 Full-Time

🔍 Workforce management

  • 4+ years experience in SRE, DevOps, or other SaaS operations.
  • 4+ years of hands-on experience managing AWS services and cloud infrastructure utilizing Terraform; AWS Certification preferred.
  • 4+ years experience with containerized cloud solutions using Docker, Kubernetes, or AWS EKS, and familiarity with Helm charts.
  • 4+ years experience with at least one programming language like Go, Python, Bash, or Perl.
  • 4+ years experience with Infrastructure automation tools such as Terraform or Ansible, CI/CD pipelines like GIT or Jenkins, and configuration management tools like Ansible or Chef.
  • 4+ years of experience with observability tools including Datadog, Splunk, Grafana, Prometheus, Nagios, ElasticSearch, Kibana, CloudWatch, and Logstash.
  • Hands-on experience with Linux/Unix platforms such as RedHat/CentOS/Ubuntu/Amazon Linux.
  • Bachelors or Masters degree in Computer Science/Engineering or related field.

  • Support Legion’s public cloud platform, utilizing multiple cloud services and containerization.
  • Develop infrastructure automation leveraging Terraform, Ansible, Argo, Jenkins, and Golang.
  • Create and manage production alerts, respond to alerts, and conduct root-cause investigations.
  • Develop automation for operational runbooks.
  • Support deployment of Legion’s WFM solution during and off regular office hours.
  • Participate in on-call rotation.

AWSDockerPythonSQLAWS EKSBashElasticSearchGitJenkinsKibanaKubernetesGoGrafanaPrometheusCI/CDTerraformAnsible

Posted 2 months ago
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đź“Ť United States

🧭 Full-Time

đź’¸ $78,000 - $84,000 per year

🔍 Workforce management and software solutions

  • Previous experience in a technical support role for Software/SaaS solutions
  • Experience documenting best practices in an IT knowledge base
  • Strong technical focus, analytical and problem-solving skills
  • Excellent English communication skills
  • Excellent customer management skills in escalated situations
  • Experience writing customer-facing knowledge base articles
  • Ability to analyze customer requirements into actionable software configurations
  • Understanding of API authentication (OAuth, API keys, tokens etc.)
  • Technical expertise in integration technologies and protocols such as HTTP, HTTPS, FTP, SFTP, SOAP, REST, JMS, JDBC
  • Experience with SQL and writing moderate queries
  • Experience working with and troubleshooting REST APIs
  • Experience in workforce management and/or the retail industry
  • Experience with Zendesk, Confluence and Jira
  • Experience with Workato and Automation Pro II or above certified
  • Experience using Postman or similar tools for REST API calls
  • Experience using Linux/Unix environments

  • Troubleshoot complex issues and determine if an escalation to engineering is needed
  • Identify severity/impact of reported issues and further escalate as necessary
  • Work directly with the engineering team via Zoom call for critical issues to drive rapid resolution
  • Troubleshoot integration issues between Legion and 3rd party systems
  • Provide after-hours support in an on-call rotation
  • Communicate with customers via Zendesk and Zoom to resolve issues
  • Document troubleshooting steps and escalate issues to engineering
  • Become an expert on Legion product configurations
  • Support technical issues across iOS, Android, and Windows systems
  • Create knowledge base documentation to help Support and customers
  • Identify support trends and give feedback for bug reports or enhancements
  • Manage issues in Zendesk and Jira to meet SLAs
  • Guide and mentor other Support Engineers on service level management
  • Maintaining wiki documentation accurately reflecting customer setups

SQLAndroidOAuthJiraJDBCREST APICommunication SkillsProblem-solving skillsTechnical support

Posted 3 months ago
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đź“Ť United Kingdom, Ireland

🔍 SaaS

  • 2 years of sales development prospecting experience for a SaaS company.
  • Experience thoughtfully breaking into a new territory.
  • Comfortable prospecting, cold calling, and overcoming objections.
  • Superior verbal and written communication skills.
  • Experience working with organizations over 5,000 employees.
  • Experience using modern sales tech stack: Salesforce, MixMax, Outreach, Sales Navigator, Zoom, Sendoso.

  • Achieving monthly/quarterly quotas of leads sourced, meetings scheduled, and opportunities generated.
  • Communicating Legion’s unique value proposition to prospects and maintaining strong product knowledge.
  • Partnering with the EMEA Lead to prioritize key accounts and contacts, scheduling executive alignment meetings and securing future opportunities.
  • Researching and identifying key contacts and actively reaching out to prospects.
  • Pursuing marketing and partner-generated leads to qualify and schedule meetings for the sales team.
  • Partnering with the Marketing team to drive attendance to virtual and in-person events.
  • Maintaining accurate lead and activity history in Salesforce CRM.

Business DevelopmentCommunication SkillsCollaborationResearch

Posted 4 months ago
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