Legion

Legion is a company that specializes in innovative marketing solutions, focusing on field marketing and sales development. They are currently seeking to expand their team with job openings for a Senior Manager and Sales Development Representatives.

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👥 101-250💰 $38.0m Series B on 2023-07-19Developer Platform CRM SaaS Marketing Information Technology Software

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🔥 Product Marketing Manager, Strategic Partners

Posted 2024-11-20

📍 UK, Ireland

🧭 Full-Time

🔍 Workforce Management

Strong written and verbal communication skills.
3-5 years of product marketing experience, preferably in workforce management or SAP SuccessFactors ecosystem.
Robust understanding of challenges faced by hourly employees.
Knowledge of Marketo and Salesforce.
Strong ability to support and lead cross-functional teams.

Drive messaging and enablement by communicating product vision and technical details to stakeholders.
Create and execute webinars to support partner sales enablement and pipeline development.
Develop persona-based messaging and compelling product demonstrations.
Engage with industry influencers to raise awareness of solutions.
Develop content strategy and thought leadership materials targeting EU market challenges.
Align with US-based product marketing team for product launches.

LeadershipProduct ManagementSalesforceSAPStrategyCommunication SkillsCollaborationAttention to detail

Posted 2024-11-20

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🔥 Software Engineer, DevOps

Posted 2024-11-07

📍 India

🧭 Full-Time

🔍 Workforce management

4+ years experience in SRE, DevOps, or other SaaS operations.
4+ years of hands-on experience managing AWS services and cloud infrastructure utilizing Terraform; AWS Certification preferred.
4+ years experience with containerized cloud solutions using Docker, Kubernetes, or AWS EKS, and familiarity with Helm charts.
4+ years experience with at least one programming language like Go, Python, Bash, or Perl.
4+ years experience with Infrastructure automation tools such as Terraform or Ansible, CI/CD pipelines like GIT or Jenkins, and configuration management tools like Ansible or Chef.
4+ years of experience with observability tools including Datadog, Splunk, Grafana, Prometheus, Nagios, ElasticSearch, Kibana, CloudWatch, and Logstash.
Hands-on experience with Linux/Unix platforms such as RedHat/CentOS/Ubuntu/Amazon Linux.
Bachelors or Masters degree in Computer Science/Engineering or related field.

Support Legion’s public cloud platform, utilizing multiple cloud services and containerization.
Develop infrastructure automation leveraging Terraform, Ansible, Argo, Jenkins, and Golang.
Create and manage production alerts, respond to alerts, and conduct root-cause investigations.
Develop automation for operational runbooks.
Support deployment of Legion’s WFM solution during and off regular office hours.
Participate in on-call rotation.

AWSDockerPythonSQLAWS EKSBashElasticSearchGitJenkinsKibanaKubernetesElasticsearchGoGolangGrafanaPrometheusCI/CDTerraform

Posted 2024-11-07

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🔥 Associate Software Engineer, Devops

Posted 2024-11-07

📍 India

🔍 Workforce Management, SaaS

2+ years experience in SRE, DevOps, or other SaaS operations.
2+ years hands-on experience managing AWS services and cloud infrastructure in AWS utilizing Terraform. AWS Certification preferred.
2+ years experience with containerized cloud solutions utilizing Docker, Kubernetes, or AWS EKS. Familiarity with Helm charts.
2+ years experience with at least one programming language like Go, Python, Bash, Perl.
2+ years experience with Infrastructure automation (Terraform, Ansible, etc.), CI/CD pipelines (GIT, Jenkins, etc.), and configuration management tools (Ansible, Chef, etc.).
2+ years experience with observability tools: Datadog, Splunk, Grafana, Prometheus, Nagios, Elasticsearch, Kibana, CloudWatch, and Logstash.
Hands-on experience with one or more Linux/Unix platforms like RedHat/CentOS/Ubuntu/Amazon Linux.
Bachelor's or Master's degree in Computer Science/Engineering or related field.

Support Legion’s public cloud platform, utilizing multiple cloud services and containerization.
Develop infrastructure automation leveraging Terraform, Ansible, Argo, Jenkins, and Golang.
Create and manage production alerts and respond to alerts with root-cause investigation.
Develop automation for operational runbooks.
Support the deployment of Legion’s WFM solution during and off regular office hours.
Participate in on-call rotation.

AWSDockerPythonSQLAWS EKSBashElasticSearchGitJenkinsKibanaKubernetesElasticsearchGoGolangGrafanaPrometheusCI/CDDevOpsTerraform

Posted 2024-11-07

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🔥 Technical Writer with Pendo Expertise – Workforce Management Product Documentation

Posted 2024-10-16

📍 India

🧭 Full-Time

🔍 SaaS or software

Bachelor's degree or equivalent.
Strong collaboration skills and demonstrated ability to work effectively with remote cross-functional teams.
Minimum of 3 years of experience in technical writing or product documentation, preferably in a SaaS or software environment.
Exceptional writing, editing, and proofreading skills.
Ability to explain complex technical concepts in simple, clear language.
Excellent organizational and project management skills.
2+ years of experience developing solutions under the agile development methodology.

Create and update user guides, customer-facing training materials, FAQs, release notes, patch notes, and other documentation for Legion Workforce Management.
Ensure all documentation is clear, concise, and accurate, catering to various audiences including end-users, developers, and system administrators.
Work closely with product managers, developers, customer support, and other stakeholders to gather information and understand documentation requirements.
Participate in scrum meetings to stay informed about new features and changes.
Continuously review and improve documentation practices and standards.
Incorporate stakeholder feedback to enhance documentation quality.
Maintain a consistent tone, style, and format across all documentation.
Use documentation tools and software to create, manage, and publish content.

LeadershipProject ManagementAgileCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationOrganizational skills

Posted 2024-10-16

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🔥 Platform Product Manager

Posted 2024-10-16

📍 United States

🧭 Full-Time

💸 $160,000 - $185,000 per year

🔍 Workforce Management

Bachelor's degree or equivalent
Demonstrated ability to work with remote teams
Proven track record of designing and building extensible business process frameworks for enterprise SaaS products.
Experience managing and delivering large-scale infrastructure projects on time
5+ years as Product Manager supporting platform features for cloud-based enterprise software
2+ years experience with defining requirements for APIs and integrations
2+ years of experience developing solutions under the agile development methodology

Drive the strategic direction of platform priorities and roadmap.
Partner with stakeholders to define, document, and prioritize the feature backlog.
Be an active member of the platform scrum team and collaborate with other product managers to support platform-related requirements for other products.
Work with technical architects to ensure the platform meets security, scalability, resiliency, and performance requirements.
Own outbound GTM/NPI activities and deliverables, including product release notes, launch materials, and demos with marketing and pre-sales teams.
Collaborate with Customer Success to ensure successful customer adoption, support pre-sales activities, and address customer implementation questions.

LeadershipAgileData AnalysisProduct ManagementSCRUMCross-functional Team LeadershipProduct DevelopmentStrategyData analysisCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-16

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🔥 Product Owner, Time & Pay

Posted 2024-10-16

📍 United States

🧭 Full-Time

💸 $154,000 - $200,000 per year

🔍 Workforce Management

Bachelor's degree or equivalent.
Demonstrated ability to work with remote teams.
5+ years of experience in product management, building and launching complex cloud-based enterprise software in workforce management, preferably in Time and Attendance and Absence Management products.
Familiarity with the agile development process.

Analyze customer needs, define and prioritize product solutions based on overall product vision and strategy.
Partner with the designer to create mockups and prototypes, validate the solution with customers, users, and internal stakeholders.
Work with the development scrum team to ensure successful implementation with high standards of reliability, quality, usability.
Create product release notes, launch materials, and demo with marketing and pre-sales teams.
Work with Customer Success to ensure successful customer adoptions, support pre-sales activities and customer implementation questions.

Project ManagementAgileBusiness AnalysisData AnalysisProduct ManagementSCRUMProject CoordinationJiraStrategyData analysisCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-16

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🔥 Senior Solutions Consultant

Posted 2024-10-16

📍 United Kingdom

🧭 Full-Time

🔍 Workforce Management

5+ years of Workforce Management WFM software pre-sales experience.
Experience presenting and demonstrating software to large (10,000+ employee) global organizations.
Excellent communication, presentation, and customer-facing skills, with the ability to communicate at all levels in the customer organization.
Superior organizational, project management, and multitasking skills.
A desire to work in a fast-paced, challenging environment; early stage startup experience desired.
Experience in labor operations and/or Retail, Food & Beverage, or Hospitality industries is a plus.

Become an expert for all Legion products.
Support the Enterprise Sales team with opportunities across demonstrations, Proof of Concept presentations, technical RFP responses, and business justification in a presales capacity.
Define and present how Legion’s platform addresses critical business and operational issues that a prospect faces, forming a deep understanding of their business and technical environment.
Identify potential risks/gaps and eliminate obstacles through creative and adaptive approaches.
Travel to various field events such as meetings and conferences as needed.
Participate in competitive landscape and differentiation discussions.

Project ManagementCommunication SkillsAnalytical SkillsCollaborationOrganizational skillsPresentation skills

Posted 2024-10-16

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🔥 Senior Consultant

Posted 2024-10-16

📍 United States

🧭 Full-Time

💸 $110,000 - $145,000 per year

🔍 Workforce Management Solutions

5+ years experience implementing software, configuring Workforce Management solutions, and/or in Customer Success.
Highly motivated, enthusiastic team player, driven by delighting customers.
Exceptional situational presence, relationship building, intellect, ethics, and judgment that engenders credibility and trust.
Polished English language communicator, persuasive presenter, fast on your feet, and innately organized; superb negotiation and diplomacy skills.

Promote the evolution of the Legion Implementation Methodology and implement approaches that support Agile standards for cloud delivery solutions.
Manage multiple concurrent enterprise projects, leading all implementation project phases.
Ensure a smooth implementation and adoption of the Legion platform, providing a seamless journey and business results that drive customer success.
Configure Legion products according to the solution blueprint.
Provide configuration reviews and configuration knowledge transfers to the customer.
Assist customers with software testing along with roll-out activities such as data loads and system initialization.
Deliver live customer training for areas such as training the trainer for administrators and store managers.
Lead and facilitate discussions and workshops with the customer.
Oversee configuration documents, tools, and methodologies including but not limited to solution blueprint, enterprise configuration worksheet, etc.
Define, manage, and deliver on customer expectations throughout the implementation process.
Work with teams within Legion to ensure implementation timelines and support SLAs are met.
Advocate customer needs within Legion to ensure the product continues to improve on behalf of your customer.
Be familiar with compliance and labor laws and how they impact customers.
Complete ongoing education to further develop the skills and knowledge necessary for continued success, including industry trends, technology, and the Legion product.

LeadershipProject ManagementAgileData AnalysisPeople ManagementProduct ManagementProject CoordinationProduct OperationsCross-functional Team LeadershipStrategyData analysisCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-16

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🔥 Technical Support Engineer

Posted 2024-10-16

📍 United States

🧭 Full-Time

💸 $78,000 - $84,000 per year

🔍 Workforce management and software solutions

Previous experience in a technical support role for Software/SaaS solutions
Experience documenting best practices in an IT knowledge base
Strong technical focus, analytical and problem-solving skills
Excellent English communication skills
Excellent customer management skills in escalated situations
Experience writing customer-facing knowledge base articles
Ability to analyze customer requirements into actionable software configurations
Understanding of API authentication (OAuth, API keys, tokens etc.)
Technical expertise in integration technologies and protocols such as HTTP, HTTPS, FTP, SFTP, SOAP, REST, JMS, JDBC
Experience with SQL and writing moderate queries
Experience working with and troubleshooting REST APIs
Experience in workforce management and/or the retail industry
Experience with Zendesk, Confluence and Jira
Experience with Workato and Automation Pro II or above certified
Experience using Postman or similar tools for REST API calls
Experience using Linux/Unix environments

Troubleshoot complex issues and determine if an escalation to engineering is needed
Identify severity/impact of reported issues and further escalate as necessary
Work directly with the engineering team via Zoom call for critical issues to drive rapid resolution
Troubleshoot integration issues between Legion and 3rd party systems
Provide after-hours support in an on-call rotation
Communicate with customers via Zendesk and Zoom to resolve issues
Document troubleshooting steps and escalate issues to engineering
Become an expert on Legion product configurations
Support technical issues across iOS, Android, and Windows systems
Create knowledge base documentation to help Support and customers
Identify support trends and give feedback for bug reports or enhancements
Manage issues in Zendesk and Jira to meet SLAs
Guide and mentor other Support Engineers on service level management
Maintaining wiki documentation accurately reflecting customer setups

SQLAndroidOAuthJiraJDBCREST APICommunication Skills

Posted 2024-10-16

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🔥 Sales Development Representative, Enterprise

Posted 2024-09-21

📍 United Kingdom, Ireland

🔍 SaaS

2 years of sales development prospecting experience for a SaaS company.
Experience thoughtfully breaking into a new territory.
Comfortable prospecting, cold calling, and overcoming objections.
Superior verbal and written communication skills.
Experience working with organizations over 5,000 employees.
Experience using modern sales tech stack: Salesforce, MixMax, Outreach, Sales Navigator, Zoom, Sendoso.

Achieving monthly/quarterly quotas of leads sourced, meetings scheduled, and opportunities generated.
Communicating Legion’s unique value proposition to prospects and maintaining strong product knowledge.
Partnering with the EMEA Lead to prioritize key accounts and contacts, scheduling executive alignment meetings and securing future opportunities.
Researching and identifying key contacts and actively reaching out to prospects.
Pursuing marketing and partner-generated leads to qualify and schedule meetings for the sales team.
Partnering with the Marketing team to drive attendance to virtual and in-person events.
Maintaining accurate lead and activity history in Salesforce CRM.

Business DevelopmentBusiness developmentCommunication SkillsCollaboration

Posted 2024-09-21

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Legion

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