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Varsity Tutors

👥 501-1000💰 $50,000,000 Series C almost 7 years agoInternetEdTechVideo Chat💼 Private Company
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Varsity Tutors is a live learning platform that connects experts and learners in any subject, anywhere, and at any time. They offer personalized online tutoring and classes in over 3,000 subjects, tests, and topics.

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Jobs at this company:

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🔥 Director of Educational Partnerships (K-12 Sales)
Posted about 1 month ago

📍 United States

🧭 Full-Time

🔍 Education Technology

  • 4+ years of successful K-12 sales experience.
  • Advanced proficiency in selling and demonstrating learning solutions.
  • Bachelor-level degree required.
  • Proficiency in Google Workspace, web-based presentation tools, CRM, and video-conference tools.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • Strong customer-relations skills and high emotional intelligence.
  • Understanding of the apolitical nature of the company.

  • Builds and manages a sales pipeline with schools to drive organic growth of the K-12 business.
  • Develops and executes a prospecting strategy that sources new business opportunities through various methods.
  • Maintains expertise in product knowledge and the educational industry.
  • Engages key stakeholders using effective consultative techniques.
  • Conducts consultative sales conversations to understand customer needs and provide recommendations.
  • Drives sales quickly to a close using a process-driven procurement approach.
  • Understands the K-12 procurement process and forecasts customer activity.
  • Uses Salesforce to track customer-related activities and communication.
  • Achieves key success metrics and collaborates with teams to improve efficiency.
  • Gathers customer feedback to inform sales strategy and product enhancements.

SalesforceAnalytical SkillsPresentation skillsSales experienceCRM

Posted about 1 month ago
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🔥 Senior Director, Consumer Retention
Posted about 1 month ago

🧭 Full-Time

🔍 Online education and tutoring

  • Bachelor-level degree required, Master’s preferred.
  • 8+ years of progressive experience in high-volume customer service/success operations.
  • Strong leadership qualities and experience in creating effective customer retention processes.
  • Ability to manage multiple work streams in a matrixed organization.
  • Outcome-oriented and collaborative.
  • Proficiency in CRM and sales enablement tools, Google Suite.
  • Excellent verbal and written communication skills.
  • Strong analytical, troubleshooting and data-driven decision-making skills.
  • High emotional intelligence and strong customer relations skills.
  • Deep understanding of customer needs and best practices in acquisition marketing.
  • Experience with customer retention tools like Zendesk preferred.

  • Lead, mentor, and develop a high-performing customer retention team, fostering a culture of excellence.
  • Drive customer renewals and execution of retention goals through effective support and sales strategies.
  • Identify churn drivers and implement effective interventions.
  • Use CRM to track customer activities and resolve critical issues.
  • Collaborate with product, marketing, sales, and support teams for a seamless customer experience.
  • Develop communication plans to engage and retain customers.
  • Utilize data analytics for customer behavior insights.
  • Establish and monitor KPIs for retention initiatives.
  • Develop actionable plans based on insights to improve customer satisfaction.
  • Formulate customer retention strategies aligned with business goals.
  • Stay current with industry trends in retention and loyalty programs.
Posted about 1 month ago
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🔥 Staff Back-End Engineer (South America)
Posted 3 months ago

📍 South America

🧭 Contract

🔍 Online learning and education technology

  • Minimum of 10 years of software engineering experience with a proven track record of working on complex systems.
  • Experience with one of our core languages: Go, Ruby, Python - with a strong preference for Go.
  • Explicit mentoring of senior-level engineers regularly, leading to results.
  • Significant experience in AWS or GCP-based cloud architecture environments.
  • In-depth knowledge of modern software engineering practices, design patterns, and architectures.
  • Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders.
  • Demonstrated experience in collaborating with multidisciplinary teams.
  • Excellent problem-solving and analytical skills.
  • A strong owner willing to roll up their sleeves. This role includes coding and reviewing the code of others.
  • Ability to implement customer-facing solutions that solve the customers’ true needs.

  • Technical Leadership: Serve as the technical point of reference for the squad and broader engineering team, ensuring best practices and architectural standards are upheld.
  • Solution Design: Lead the design and architectural discussions, making pivotal decisions on technologies, frameworks, and design patterns.
  • Code Quality: Advocate for and ensure the delivery of high-quality, maintainable, and scalable code. Conduct regular code reviews and provide mentorship to team members.
  • Collaboration: Work closely with product managers, designers, and other stakeholders to understand requirements, provide technical insights, and ensure the timely delivery of features.
  • Strategy and Vision: Contribute to the engineering department's strategy and vision, bringing innovative ideas to improve our customer-facing experiences.
  • Problem Solving: Address complex technical challenges, innovate solutions, and optimize existing systems for scalability and performance.
  • Team Development: Mentor and develop team members, helping them to grow in their technical roles and careers.

AWSLeadershipPythonDesign PatternsGCPRubyStrategyGoAnalytical SkillsCollaborationSoftware Engineering

Posted 3 months ago
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