Buildkite

Buildkite is a platform for running fast, secure, and scalable continuous integration pipelines on your own infrastructure.

101-250 employees

Founded 2013

$21M series b

Developer Tools

Private Company

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Developer Tools Developer Platform PaaS Software Engineering Software

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions9

At the momentWe are prioritising engineers who are based in the AU/NZ region.Full-TimeSoftware DevelopmentPosted

Escalations Engineer - Pipelines

Own L3 escalations end-to-end from diagnosis to shipped fix
Work in Ruby on Rails and PostgreSQL to resolve issues at the source
Analyze support load patterns to ship product changes that eliminate recurring issues
Partner with Support, TAMs, and Solutions Architects on technical diagnostics
Lead engineering incident response for deep investigations
Improve customer onboarding and migration experiences
Manage customer escalations from intake to delivery
Contribute to architectural discussions on platform reliability
Review and provide feedback on GitHub pull requests

GraphQLPostgreSQLKafka+5 more

Showing 1 of 9 positions

About Buildkite

Buildkite unblocks global developers. We provide a Scale-Out Delivery Platform trusted by leading engineering teams like Uber and OpenAI. Our platform helps you ship software faster and more reliably. It offers continuous integration and delivery services. You get full control over your build environment, ensuring security and scalability. Buildkite empowers you to innovate beyond limits.

How We Work

Buildkite has been remote-first since 2013, with team members across over 60 cities. We foster a culture of kindness, autonomy, and collaboration. Flexible work hours help you balance personal and professional life. We prioritize open communication and decision-making. Collaboration happens async by default, with focused sync for critical moments.

Engineering at Buildkite

Engineers at Buildkite solve complex scaling challenges. Our platform carries stateful guarantees for companies pushing the most code in the world. You will work on gnarly problems, not abstractions. We embrace a hybrid CI/CD approach, allowing teams to run builds on their own infrastructure. This gives you control while leveraging our cloud orchestration. You will build and scale tools used by the best engineering teams. We focus on architectural consistency and technical excellence. Technologies like Go, Ruby on Rails, React, GraphQL, and PostgreSQL are part of our core stack. We deal with real-time systems, migrations, and live operations with real consequences. You will address distributed systems, observability, and infrastructure reliability.

Why Join Us

Your work directly helps leading engineering teams like Uber and OpenAI.
You'll tackle meaningful technical challenges at an impressive scale.
We offer a flexible, remote-first environment since 2013, with global impact.
You'll experience genuine autonomy and strong team collaboration.
Opportunities for professional growth and technical leadership are abundant here.

Benefits & Perks

Competitive compensation, including salary, equity, and benefits package
Flexible, remote-first culture
6 weeks of paid leave per year
Comprehensive health coverage for employees and their families
401(k) and regional retirement plans
Profit sharing
Paid parental leave (6 months for primary carers, 3 months for secondary carers)
Wellness benefits and budget
Home office budget for equipment and co-working spaces

Tech Stack

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