Remote Working

Remote working from home provides convenience and freedom, a lifestyle embraced by millions of people around the world. With our platform, finding the right job, whether full-time or part-time, becomes quick and easy thanks to AI, precise filters, and daily updates. Sign up now and start your online career today — fast and easy!

Remote IT Jobs

Customer service

1,853 jobs found. to receive daily emails with new job openings that match your preferences.

1,853 jobs found.

Set alerts to receive daily emails with new job openings that match your preferences.

Apply

🔥 AWS Technical Architect

Posted 30 minutes ago

📍 United States, Canada, India, Colombia

🔍 Software Development

🔧 Requirements

Customer-facing contact center experience
Experience building integrations across WFM, CRM, and contact center solutions
Experience with communications protocols and APIs such as WebRTC and SIP
Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js)
Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers
API integration experience
Strong troubleshooting and debugging skills
Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing
Proficient in understanding and documenting the infrastructure requirements and specifications, including resource types, networking, security, and compliance needs.
Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy
Contact Center architecture knowledge
Experienced in implementing infrastructure as code using AWS Cloud Development Kit (CDK) and Terraform, ensuring consistent and efficient infrastructure deployment.
Capable of setting up monitoring and logging for infrastructure components and performing ongoing maintenance to ensure optimal performance and availability.
Experience in technology/software sales, pre-sales, or consulting
Advanced knowledge of AWS services and cloud architecture
Salesforce knowledge and familiarity with Salesforce Service Cloud
Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)
Experience with WorkForce Management solutions
Experience working with outbound dialers and campaign management
Knowledge of software development methodologies such as Agile and Scrum
AWS Cloud Practitioner Certification
AWS Developer Associate Certification or Professional
AWS Solution Architect Certification or Professional
Salesforce Certified Administrator

💡 Responsibilities

Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash customers
Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity
Facilitate business process reviews to identify customer requirements and processes
Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI
Translate customer requirements into contact center design, leveraging best practices, and other AWS Services
Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards
Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities
Drive best practice contact center design into each and every aspect of solution delivery
Effectively manage all aspects of project and customer communications
Deliver customer end user training and documentation
Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management
Lead vision and strategy discussions with contact center and customer service leadership and management

AWS Backend Development Leadership Node.js PostgreSQL Project Management Python SQL Agile Business Intelligence Cloud Computing Data Analysis DynamoDB Full Stack Development Java Salesforce C#Amazon Web Services API testing .NET REST API WebRTC Communication Skills CI/CD Customer service Agile methodologies RESTful APIs Mentoring Linux Terraform Troubleshooting Ansible Data modeling Scripting Debugging Customer Success

Posted 30 minutes ago

Apply

🔥 AWS Solution Architect

Posted 30 minutes ago

📍 United States, British Columbia, Ontario, India, Colombia

🔍 Software Development

🔧 Requirements

Customer-facing contact center experience
Experience building integrations across WFM, CRM, and contact center solutions
Experience with communications protocols and APIs such as WebRTC and SIP
Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js)
Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers
API integration experience
Strong troubleshooting and debugging skills
Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing
Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy
Contact Center architecture knowledge
Experience in technology/software sales, pre-sales, or consulting
Advanced knowledge of AWS services and cloud architecture
Salesforce knowledge and familiarity with Salesforce Service Cloud
Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)
Experience with WorkForce Management solutions
Experience working with outbound dialers and campaign management
Knowledge of software development methodologies such as Agile and Scrum
AWS Cloud Practitioner Certification
AWS Developer Associate Certification or Professional
AWS Solution Architect Certification or Professional
Salesforce Certified Administrator

💡 Responsibilities

Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash customers
Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity
Facilitate business process reviews to identify customer requirements and processes
Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI
Translate customer requirements into contact center design, leveraging best practices, and other AWS Services
Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards
Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities
Drive best practice contact center design into each and every aspect of solution delivery
Effectively manage all aspects of project and customer communications
Deliver customer end user training and documentation
Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management
Lead vision and strategy discussions with contact center and customer service leadership and management

AWS Node.js Python Agile Cloud Computing Java Jenkins Salesforce SCRUM C#Amazon Web Services .NET WebRTC CI/CD Customer service Scripting

Posted 30 minutes ago

Apply

🔥 Medical Science Liaison (MSL) ONC Solid Tumor - Miami Region - Remote

Posted 39 minutes ago

📍 United States of America

💸 166400.0 - 274800.0 USD per year

🔍 Pharmaceutical

🔧 Requirements

Graduate degree in science or healthcare required; doctoral degree preferred (MD, PhD, DNP, PharmD, etc)
0-7 years of experience in a Field Medical position or related field
Strong clinical knowledge including pharmacotherapy, treatment guidelines, clinical research processes, medical expert engagement strategies, and FDA promotional guidelines, regulations, and ethical guidelines applied to the pharmaceutical industry is required.
Candidates will perform their duties in accordance with applicable law, regulations, and Novartis policies.

💡 Responsibilities

Leverage scientific expertise and market knowledge to establish and build professional relationships and engage with HCPs
Engage with customers - customer engagements may include but are not limited to: emerging data discussions, clinical trial activities, uncovering barriers in patient journey, understanding market dynamics within their territory, exploration of areas of unmet medical need, pipeline discussions, educating on disease state and product, capturing adverse events, and capturing medical insights through all stages of product lifecycle.
Demonstrate strategic territory vision and ensure appropriate territory identification, mapping, and planning of Medical Engagements (MEs) and Key Accounts as aligned to medical strategy and in collaboration with internal Novartis colleagues.
Provide clinical trial support for company sponsored trials facilitating relevant medical activities and working cross-functionally with Medical Affairs and Clinical Operations colleagues.
Regularly and effectively collaborates with internal colleagues (e.g., HEOR, access, marketing, commercial, sales) within the assigned therapeutic area and territory to advance clinical practice while maintaining customer centricity and a One Novartis approach in accordance with Novartis compliance standards.
Maintain in-depth knowledge of assigned therapeutic area and Novartis compounds to serve as a medical resource to customers and internal colleagues (in accordance with Working Practice Documents).
Maintain in-depth knowledge of internal policies and external regulations (e.g., field medical Working Practice Document (WPD), travel policy, expense policy, state and local laws, institutional policies) and how they affect day-to-day responsibilities.
Execute all administrative responsibilities and training (e.g., Veeva CRM, voicemail, e-mail, expense reports, compliance modules, etc.) in a timely manner, including profiling of core customers and ensuring up-to-date information in the CRM.
Champion emerging responsibilities as strategic priorities and territory needs evolve
Proactively drive personal and professional development.

Project Management Data Analysis Product Development Communication Skills Analytical Skills Collaboration Microsoft Excel Customer service Microsoft Office Negotiation Presentation skills Written communication Compliance Interpersonal skills Networking Relationship building Problem-solving skills MS Office Account Management Teamwork Research Training Active listening Market Research Strategic thinking CRM Customer Success PowerPoint

Posted 39 minutes ago

Apply

🔥 Senior Solutions Consultant

Posted about 1 hour ago

📍 Canada, United States

🧭 Full-Time

🔍 SaaS

🏢 Company: Procurify👥 101-250💰 $20,000,000 5 months agoCloud Computing SaaS Supply Chain Management Enterprise Software FinTech Software Procurement

🔧 Requirements

2-4 years of experience in client-facing roles in Saas, ideally in fintech, accounting, or ERP software
Expertise in software integrations, or accounting or procurement software
Strong technical aptitude and ability to comprehend complex software solutions, APIs, and integrations
Excellent verbal and written communication skills, with the ability to convey complex ideas to both technical and non-technical audiences
Proven track record in a customer-facing role in the SaaS industry, such as Sales, Solutions Consulting, Pre-Sales, or Technical Account Management
Experience conducting persuasive software demonstrations, including strong demo fundamentals and an ability to tie features to value
Experience conducting customer discovery and technical scoping

💡 Responsibilities

Partner with Sales and Customer Success teams to achieve a deep understanding of larger, more complex clients and their current and future business needs
Craft and deliver compelling, customized demonstrations to prospects, tying their business challenges to the value Procurify provides
Build relationships and trust to become our prospects’ “trusted advisor” to understand and solve their complex workflow questions
Conduct technical scoping for out-of-the-box integrations as well as complex multi-system API integrations; work with partners on scoping custom solutions; collect requirements for internal development
Enhance client readiness by building collateral and processes to set proper expectations before their onboarding begins
Responsible for training and onboarding new members of our Solutions Consulting Team
Help ramp up new members of our Sales and Customer Success Teams
Other related ad hoc duties as assigned

SQL Data Analysis API testing REST API Communication Skills Problem Solving Customer service Accounting Presentation skills Written communication Excellent communication skills Relationship building Account Management Verbal communication Training Troubleshooting Active listening Client relationship management Sales experience Technical support Customer Success SaaS

Posted about 1 hour ago

Apply

🔥 Implementation Manager

Posted about 1 hour ago

📍 Canada

🧭 Full-Time

🔍 Software Development

🏢 Company: Procurify👥 101-250💰 $20,000,000 5 months agoCloud Computing SaaS Supply Chain Management Enterprise Software FinTech Software Procurement

🔧 Requirements

3+ years of hands-on implementation experience with SaaS applications.
Experience as an Implementation Manager working with and or/integrating with ERP and accounting applications such as Quickbooks, Sage Intacct, NetSuite etc.
Strong communication and interpersonal skills when it comes to building and maintaining client relationships
Experience working with customer data and imports
Strong customer and project management experience
Extremely detail-oriented, well organized, and impeccable time management skills
A track record for meeting deadlines and excelling in a fast-paced environment
Passionate about problem solving and helping customers excel

💡 Responsibilities

Be a Procurify product expert. You are the main point of contact for your onboarding clients, taking a consultative approach to discovery and scoping your clients’ workflows
Build strong client relationships by being the main point of contact during the implementation process
Understand client business requirements and goals during project planning to be able to support and design technical configuration and workflows
Project manage the implementation plan that include project schedules and managing the onboarding timelines, communication documents, and follow-up plans to keep each project moving
Support champions with change management strategy, leveraging Procurify’s education resources and facilitating training sessions to empower end users at multiple levels within an organization
Validate and lead user acceptance testing to ensure workflow configuration and integration are successful
Engage with product and engineering on feature releases and enhancements while staying up to date on product knowledge and industry standards
Be comfortable diving into data using Excel/Googlesheets
Work cross-functionally with the product team and engineering team as it relates to client onboarding and client success

Project Management SQL Data Analysis Salesforce Project Coordination Communication Skills Problem Solving Customer service Agile methodologies RESTful APIs Accounting Written communication Interpersonal skills Account Management Training Client relationship management Data visualization Customer support Change Management Customer Success SaaS

Posted about 1 hour ago

Apply

🔥 Customer Success Manager

Posted about 1 hour ago

📍 Canada

🧭 Full-Time

💸 73000.0 - 90000.0 CAD per year

🔍 SaaS

🏢 Company: Procurify👥 101-250💰 $20,000,000 5 months agoCloud Computing SaaS Supply Chain Management Enterprise Software FinTech Software Procurement

🔧 Requirements

3+ years of Customer Success experience in SaaS
Experience within B2B SaaS
Experience within Fintech
Strong problem-solving skills and a self-starter attitude
Customer-centric mindset; challenges the status quo and finds a better way
Understands our customer personas and the goals and challenges of our target market
Excellent written and verbal communication skills both internally and externally
Keeps up to date on trends and news from the industry, our competitors, and our target market
Shares Procurify values of Compassion, Courage, Creativity and Curiosity
Comfortable working independently as well as part of a team in a fast-paced environment

💡 Responsibilities

Manage a book of business valued at approximately $1-2M; overseeing the entire customer journey from post-onboarding to product adoption, expansion, advocacy, and renewal
Build and nurture long-term relationships with customers, ensuring they achieve their business objectives
Drive product adoption by providing guidance and resources to ensure customers fully utilize and benefit from Procurify
Proactively manage and monitor customer health, identifying and addressing escalations and churn risks, regardless of renewal timing
Identify upsell and expansion opportunities for the Account Management team to maximize customer value and business growth
Communicate customer needs cross-functionally while balancing them with business objectives and managing customer expectations

Communication Skills Customer service Relationship building Problem-solving skills Account Management Active listening Client relationship management Cross-functional collaboration CRM Customer Success SaaS

Posted about 1 hour ago

Apply

🔥 Lead Payor Enrollment Specialist (Provider Enrollment) - REMOTE

Posted about 1 hour ago

📍 United States

🔍 Healthcare

🏢 Company: vumccareers

🔧 Requirements

Demonstrates knowledge of healthcare regulations and security best practices.
Uses critical thinking and process improvement.
Clearly, effectively and respectfully communicates to employees or customers.
A continuing focus on the needs and requirements of customers.
The ability to use and keep information confidential in a secure setting.
Demonstrates knowledge of the appropriate rules and regulations for insurance policies, claims, payment and coverage.

💡 Responsibilities

Manages maintenance of provider records and documents, payer applications, enrollments and follow up to payers.
Assesses and verifies data with insurance payers. Coordinates changes/corrections to provider records and provides complete and accurate information for audits.
Collaborates with committees, departments, and interdisciplinary teams to define requirements and understand processes and work flow in order to comply with documentation requirements.
Serves as a resource for regulatory interpretation and application to required documentation.
Facilitates preparation and organization response to external audits and agency reviews.
Collects, documents, and maintains required data to ensure compliance with regulatory requirements. Conduct quality review of data to ensure integrity of data.
Identify gaps and non-compliant items and ensure timely communication to leaders. Maintains processes for follow up to ensure closure of outstanding items.
The responsibilities listed are a general overview of the position and additional duties may be assigned.

Data Analysis Communication Skills Analytical Skills Problem Solving Customer service Microsoft Office Organizational skills Time Management Documentation Compliance Reporting

Posted about 1 hour ago

Apply

🔥 Associate Technical Support Engineer

Posted about 1 hour ago

📍 United States, Canada

💸 64000.0 - 68000.0 USD per year

🔍 SaaS

🏢 Company: Recharge👥 11-50 Electronics

🔧 Requirements

Proficiency with a ticketing technology platform: i.e. HelpScout, Zendesk preferred
Resourcefulness: you'll figure out what needs to be done, and you find ways to make it happen
A passion for problem solving and the humility to ask for assistance
A sense of urgency and a satisfaction from going above and beyond to provide solutions
Ability to work remotely and desire to make an impact at a boot-strapped start-up
Excellent customer service and English fluency (written and spoken)
A ‘winning as a team’ attitude and a polite, patient, caring, calm and professional demeanor
Basic knowledge of HTML, CSS, Javascript (knowledge of other programming languages a plus)
Ability and desire to work flexible shifts
2+ years of experience in technical customer support at a SaaS company, or similar

💡 Responsibilities

Use your technical expertise and customer service skills to resolve questions and issues for our online merchants
Communicate clearly in writing to both technical and non-technical people
Communicate clearly in writing in a timely manner via live chat
Communicate clearly and effectively via phone with customers on the premium plan
Identify patterns, recommend improvements, and filter out unimportant issues
Contribute to the ongoing development of documentation and best practices
Assist with successful on-boarding of new customers

HTML CSS Javascript Communication Skills Customer service RESTful APIs Troubleshooting JSON Technical support English communication SaaS

Posted about 1 hour ago

Apply

🔥 Senior Technical Support Specialist (Singapore, Remote)

Posted about 1 hour ago

📍 Singapore

🔍 IT productivity

🏢 Company: Wipro Technologies👥 11-50 Information Services Software

🔧 Requirements

Bachelor’s degree in computer science, Business, or a similar area
3-5 years of hands-on technical application, product support, or business process experience.
Familiarity with Salesforce - Service Cloud (some knowledge of Case Management, SOQL, LWC, read through Apex Code, Live Agents, and WhatsApp)
Experience operating with SLAs in a client-facing role in a production support environment.

💡 Responsibilities

Provide efficient support on product and integration issues, and ticket triaging.
Follow detailed processes and workflows to support engineering teams.
Support service Request Management.
Support content creation, content update, and knowledge management.
Solve basic admin, and configuration issues in SFDC.
Rapidly diagnose, investigate, and resolve or troubleshoot issues and refine them into clear, concise communication and documentation.
Communicate effectively with engineering teams to identify solutions to recurring product issues and improve on-the-ground engagement quality with cross-functional partners.
Effectively and concisely communicate technical resolution, workarounds, or product confusion to bug reporters and/or engineering teams.
Efficiently and effectively execute SOPs and develop and maintain the knowledge base.

SQL Salesforce API testing Communication Skills Customer service RESTful APIs Documentation Troubleshooting Process improvement Technical support Customer support

Posted about 1 hour ago

Apply

🔥 Business Development Representative (German & English speaking)

Posted about 2 hours ago

📍 Germany

🧭 Full-Time

🔍 Cybersecurity

🔧 Requirements

At least 1 year of relevant work experience ideally in a high-velocity sales environment.
Hands-on experience with various sales strategies including outbound cold calling.
Experience with CRM software (e.g. Salesforce).
Proficiency with MS Office (Excel, PowerPoint, Word, Outlook).
Understanding of sales performance metrics
Excellent verbal, written, and presentable communication skills.
Customer service and negotiation skills a plus.
Demonstrated marketing and social media understanding.
Aptitude in decision-making and problem-solving
Advanced organizational skills
Ability to work with Cross-departmental teams.
Comfortable in meeting deadlines while driving team results.
Confident and “can-do” attitude to bring positive energy to the team.

💡 Responsibilities

Process inbound sales inquiries for the International and Enterprise Sales teams.
Fuel the top-of-the-funnel with lead/opportunity generation for account executives and sales managers to meet sales quotas.
Update and manage CRM hygiene on leads, opportunities, and accounts while completing prospecting activities.
Use BANT and similar methods to qualify leads into potential business opportunities, scheduling demonstrations of the appropriate Sectigo solution for a specific customer use case, and engaging correct departments internally where necessary – pre-sales, etc.
Research target demographics, economic trends and customer pain points that can be used to create interest in Sectigo’s products and services for net new businesses.
Assist the marketing team’s lead generation efforts via targeted campaigns combining elements of phone, email and network outreach to generate new business opportunities.
Study each product offered by Sectigo to educate and inform customers of use case and specifications; Understand how to position & upsell additional products.
Assist in Conferences, events etc. across the business where relevant.
Report on (weekly/monthly/quarterly) sales, lead management, and pipeline generation results.
Stay up to date with new products/services and new pricing/payment plans.
Consistently achieve monthly quotas as stated in your compensation documents.
Other duties as assigned and related to the nature of this role and company initiatives.

Business Development Salesforce Microsoft Excel Customer service Excellent communication skills MS Office Account Management Fluency in English Negotiation skills Sales experience Market Research Lead Generation CRM Customer support

Posted about 2 hours ago

Apply

Shown 10 out of 1853

Ready to Start Your Remote Journey?

Apply to 5 jobs per day for free, or get unlimited applications with a subscription starting at €5/week.

Subscribe Now Sign Up Free

Why do Job Seekers Choose Our Platform for Remote Work Opportunities?

We’ve developed a well-thought-out service for home job matching, making the searching process easier and more efficient.

AI-powered Job Processing and Advanced Filters

Our algorithms process thousands of offers postings daily, extracting only the key information from each listing. This allows you to skip lengthy texts and focus only on the offers that match your requirements.

With powerful skill filters, you can specify your core competencies to instantly receive a selection of job opportunities that align with your experience.

Search by Country of Residence

For those looking for fully remote jobs in their own country, our platform offers the ability to customize the search based on your location. This is especially useful if you want to adhere to local laws, consider time zones, or work with employers familiar with local specifics.

If necessary, you can also work remotely with employers from other countries without being limited by geographical boundaries.

Regular Data Update

Our platform features over 40,000 remote work offers with full-time or part-time positions from 7,000 companies. This wide range ensures you can find offers that suit your preferences, whether from startups or large corporations.

We regularly verify the validity of vacancy listings and automatically remove outdated or filled positions, ensuring that you only see active and relevant opportunities.

Job Alerts

Once you register, you can set up convenient notification methods, such as receiving tailored job listings directly to your email or via Telegram. This ensures you never miss out on a great opportunity.

Our job board allows you to apply for up to 5 vacancies per day absolutely for free. If you wish to apply for more, you can choose a suitable subscription plan with weekly, monthly, or annual payments.

Wide Range of Completely Remote Online Jobs

On our platform, you'll find fully remote work positions in the following fields:

IT and Programming — software development, website creation, mobile app development, system administration, testing, and support.
Design and Creative — graphic design, UX/UI design, video content creation, animation, 3D modeling, and illustrations.
Marketing and Sales — digital marketing, SMM, contextual advertising, SEO, product management, sales, and customer service.
Education and Online Tutoring — teaching foreign languages, school and university subjects, exam preparation, training, and coaching.
Content — creating written content for websites, blogs, and social media; translation, editing, and proofreading.
Administrative Roles (Assistants, Operators) — Virtual assistants, work organization support, calendar management, and document workflow assistance.
Finance and Accounting — bookkeeping, reporting, financial consulting, and taxes.

Other careers include: online consulting, market research, project management, and technical support.

All Types of Employment

The platform offers online remote jobs with different types of work:

Full-time — the ideal choice for those who value stability and predictability;
part-time — perfect for those looking for a side home job or seeking a balance between work and personal life;
Contract — suited for professionals who want to work on projects for a set period.
Temporary — short-term work that can be either full-time or part-time. These positions are often offered for seasonal or urgent tasks;
Internship — a form of on-the-job training that allows you to gain practical experience in your chosen field.

Whether you're looking for stable full-time employment, the flexibility of freelancing, or a part-time side gig, you'll find plenty of options on Remoote.app.

Remote Working Opportunities for All Expertise Levels

We feature offers for people with all levels of expertise:

for beginners — ideal positions for those just starting their journey in internet working from home;
for intermediate specialists — if you already have experience, you can explore positions requiring specific skills and knowledge in your field;
for experts — roles for highly skilled professionals ready to tackle complex tasks.

How to Start Your Online Job Search Through Our Platform?

To begin searching for home job opportunities, follow these three steps:

Register and complete your profile. This process takes minimal time.
Specify your skills, country of residence, and the preferable position.
Receive notifications about new vacancy openings and apply to suitable ones.

If you don't have a resume yet, use our online builder. It will help you create a professional document, highlighting your key skills and achievements. The AI will automatically optimize it to match job requirements, increasing your chances of a successful response. You can update your profile information at any time: modify your skills, add new preferences, or upload an updated resume.