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🔥 Implementations Services Manager

Posted 23 minutes ago

📍 United States

🧭 Full-Time

💸 85000.0 - 100000.0 USD per year

🔍 GRC

🏢 Company: LogicGate👥 101-250💰 $113,000,000 Series C over 3 years agoCompliance SaaS Risk Management Cyber Security Enterprise Software Software

🔧 Requirements

3+ years of experience in consulting, project management, software implementations, or a similar role.
2+ years of experience in GRC industry or related industries
Intermediate to advanced technical knowledge working in Excel or a similar product
Experience managing multiple large projects at a time and working with executive-level stakeholders
Experience with budget management, scoping, and working with internal and external stakeholders
Experience with banking and financial services is preferred

💡 Responsibilities

Own new customer onboardings and additional implementations for assigned accounts end-to-end, including kickoff, process design, build, training, and rollout
Build and maintain strong relationships with customers and become a trusted advisor throughout the implementation process
Serve as a dedicated project manager for all assigned implementations
Consult with customers to deliver the appropriate implementation experience based on each customer’s maturity while focusing on time-to-value for our customers
Utilize our application templates as an accelerator to get customers up and running quickly, applying configuration changes as needed
Configure highly customized use cases on Risk Cloud based on unique customer requirements
Provide subject-matter expertise and Risk Cloud product advice to help our customers design and build their Risk Cloud applications as effectively as possible
Listen intently to customer pain points and connect their needs to Risk Cloud product features, with a heavy focus on value creation
Collaborate cross-functionally with sales, solution engineering, customer success, and product teams throughout the customers’ journey
Conduct highly effective meetings with customers over web conference

Project Management Agile Salesforce SCRUM Project Coordination REST API Client relationship management Risk Management Stakeholder management Customer Success Budget management

Posted 23 minutes ago

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🔥 AWS Solution Architect

Posted about 1 hour ago

📍 United States, British Columbia, Ontario, India, Colombia

🔍 Software Development

🔧 Requirements

Customer-facing contact center experience
Experience building integrations across WFM, CRM, and contact center solutions
Experience with communications protocols and APIs such as WebRTC and SIP
Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js)
Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers
API integration experience
Strong troubleshooting and debugging skills
Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing
Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy
Contact Center architecture knowledge
Experience in technology/software sales, pre-sales, or consulting
Advanced knowledge of AWS services and cloud architecture
Salesforce knowledge and familiarity with Salesforce Service Cloud
Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)
Experience with WorkForce Management solutions
Experience working with outbound dialers and campaign management
Knowledge of software development methodologies such as Agile and Scrum
AWS Cloud Practitioner Certification
AWS Developer Associate Certification or Professional
AWS Solution Architect Certification or Professional
Salesforce Certified Administrator

💡 Responsibilities

Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash customers
Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity
Facilitate business process reviews to identify customer requirements and processes
Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI
Translate customer requirements into contact center design, leveraging best practices, and other AWS Services
Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards
Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities
Drive best practice contact center design into each and every aspect of solution delivery
Effectively manage all aspects of project and customer communications
Deliver customer end user training and documentation
Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management
Lead vision and strategy discussions with contact center and customer service leadership and management

AWS Node.js Python Agile Cloud Computing Java Jenkins Salesforce SCRUM C#Amazon Web Services .NET WebRTC CI/CD Customer service Scripting

Posted about 1 hour ago

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🔥 Quality Assurance Analyst (Level 2)

Posted about 1 hour ago

📍 United States

🧭 Full-Time

🔍 Software Development

🔧 Requirements

2+ years in QA and Support roles for software development companies.
Experience with Scrum based project workflows and tooling.
Experience testing both frontend and backend sides of an application
Experience with tools such as BurpSuite/PostMan or other API testing software.
Strength to calmly prioritize and work on concurrent projects, activities, and tasks under time constraints.
Focused, organized, and deadline-conscious individuals with a strong attention to detail to identify, record, and prioritize issues as they arise.
Strong desire to work in a rapidly expanding and fast-paced environment in an early-stage tech company.
Ability to communicate ideas in both technical and user-friendly language.
Excellent problem-solving skills.
Bachelor’s degree in Computer Science, Information Technology, or equivalent experience/certifications.

💡 Responsibilities

Work within Scrum sprint cycles alongside the broader development team, utilizing the JIRA QA Project to pick up cards for new tests, write and link cards across projects, and review KPIs for continuous improvement.
Provide feedback to engineers in JIRA tickets after testing the development that will guide the engineer on steps to take when editing the code for passing QA or user acceptance requirements (if/when it doesn’t pass).
Quickly identify functional, UX, and cosmetic bugs in Keen’s product when testing against designs and functional requirements, with the ultimate goal of preventing bugs from slipping into the production environment.
Reviewing automated test failures to determine if a JIRA bug ticket needs to be created & addressed before promoting the code to the next environment or if the tests need updating, is part of each workday.
Own deployments, determining when pipeline is ready and subsequently deploying development to the production environment
Participate actively in retrospectives, among other sprint rituals, to help the team’s continuous improvement and support of each other.

AWS Backend Development SQL Cypress Frontend Development Javascript QA SCRUM Jira API testing Manual testing REST API Regression testing CI/CD Problem Solving Agile methodologies Attention to detail JSON Confluence

Posted about 1 hour ago

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🔥 Senior Machine Learning Engineer (Spain remote)

Posted about 1 hour ago

📍 Spain

🔍 Software Development

🔧 Requirements

Strong expertise in computer vision and deep learning
Experience as a tech lead

💡 Responsibilities

Develop the fastest, most accurate detection engine that tackles critical challenges in face image security.
Work with state-of-the-art deep learning models and computer vision algorithms
Guide technical strategy and mentor engineers

Docker Leadership Python Agile Git Image Processing Keras Kubernetes Machine Learning PyTorch SCRUM Algorithms Data Structures Tensorflow CI/CD RESTful APIs Mentoring Linux Data analytics

Posted about 1 hour ago

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🔥 Director, Product Management

Posted about 3 hours ago

📍 United States

💸 190000.0 - 280000.0 USD per year

🔍 Software Development

🔧 Requirements

Minimum of 10 years working of product development, working in a highly regulated industry is a plus
5+ years experience in a leadership role with a successful track record of growing revenue with tight collaboration with sales/GTM
Experience leading product management teams that effectively collaborate and partner with design & tech teams
Experience in B2B SaaS product development and optimizing product offerings to sell to different market segments; Experience in building groundswell adoption a plus
Experience with segmenting the user base with sales and usage data to guarantee an effective product offering to multiple market segments

💡 Responsibilities

Help drive the overall company strategy by identifying new revenue opportunities, capabilities, and products that open new markets and expand our customer base
Develop a deep and sustained partnership with Engineering and Finance to define our R&D investments and lead the processes for scoping, planning, and measuring the impact of the investments
Work with the team to develop a product roadmap that contributes to our vision, strategy, and goals
Help move Product (and Unqork) to an outcomes-based Product Organization
Work with our GTM and Marketing teams to align the product releases with a robust GTM, enablement, and marketing motion
Continue to build and develop a motivated and effective product management team, and data-driven PDLC process
Develop a deep understanding of our customer problems, through quantitative and qualitative analysis; and a means to utilize that research/insights to inform a strategic roadmap
Communicate the Product strategy effectively across the organization to motivate the team and inspire collaboration

AWS Leadership Agile Business Development Cloud Computing Data Analysis People Management Product Management SCRUM Product Operations Cross-functional Team Leadership Product Development Strategy Financial Management Product Analytics Excellent communication skills Sales experience Stakeholder management SaaS Budget management

Posted about 3 hours ago

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🔥 Product Management Consultant (f/m/x)

Posted about 4 hours ago

🔧 Requirements

Experience in driving complex cross-functional initiatives in B2C or B2B products.
Context switching ninja.
Commercial Leadership.

💡 Responsibilities

Serve as an Interim Product Manager
Prioritize, zoom in and out.
Manage discovery and delivery for three parallel streams (internally and externally)
Effectively manage various groups consisting of strong personalities
Communicate a compelling narrative about the product.
Coach the next generation of PMs.
Rinse and repeat.

Leadership Project Management Agile Data Analysis Product Management SCRUM Product Operations Cross-functional Team Leadership Strategy Product Analytics Communication Skills Collaboration Problem Solving Mentoring Client relationship management Stakeholder management Budget management A/B testing

Posted about 4 hours ago

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🔥 Technical Product Manager

Posted about 4 hours ago

📍 United States

🧭 Full-Time

💸 100000.0 - 133000.0 USD per year

🔍 Software Development

🏢 Company: GoLinks👥 51-100💰 $27,000,000 Series A about 3 years agoProductivity Tools SaaS Enterprise Software Software

🔧 Requirements

2+ years experience in Technical Product Management.
Strong communication skills.
Time management and prioritization.
Strong problem solving skills.
Experience with Engineering tools & processes.
BA/BS degree or equivalent experience

💡 Responsibilities

Define, drive, and oversee our product roadmap and sprints, from inception to development and launch.
Work closely with key stakeholders to define requirements, align expectations, and prioritize features, tasks, and product issues while working within tight deadlines
Lead the integration of AI technologies across our suite of products and identify opportunities for AI enhancements, prioritize AI features, and ensure seamless implementation using various LLMs.
Work closely with Engineering to ensure the product is built to spec and delivered on time.
Collaborate with Design to ensure a superior user experience in our products
Understand and represent the needs of our end users, collecting user feedback and turning them into useful product requirements
Conduct market analysis to identify new opportunities for growth and innovation.
Tracking and reporting on the product's roadmap and adjusting the backlog based on business and customer impact.

Software Development SQL Agile Artificial Intelligence Product Management SCRUM User Experience Design Jira Product Operations Cross-functional Team Leadership Product Development Product Analytics REST API Communication Skills Problem Solving Time Management Market Research Stakeholder management Data analytics SaaS

Posted about 4 hours ago

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🔥 Backend Team Lead - remote friendly

Posted about 16 hours ago

📍 Germany, France, Italy, Serbia, Portugal, Spain

🔍 Software Development

🔧 Requirements

Strong experience as a software engineer
Exposure to architectural patterns of large, high-scale web applications
Fluent in English

💡 Responsibilities

Manage a team of 3 to 5 Backend Engineers
Provide regular feedback to your team members through 1-on-1s and quarterly progress reviews
Foster the professional and technical growth of your teammates through mentorship, pairing, and delegation
Build a collaborative, inclusive, and supportive team culture and make Qonto shine
Conduct interviews to hire new team members
Work with engineering, product and design leads to define a vision and strategy for your cross-functional team
Drive the delivery of your cross-functional team to meet business objectives
Establish and use the best engineering practices to ensure high quality
Design, build, test, document, run, review and maintain code in Golang, Python, or Ruby
Maintain our high level of quality through strong testing methodologies, documentation, pairing, and learning
Help scale our backend code base while maintaining our strong engineering culture
Support a critical service used by tens of thousands of users daily

AWS Backend Development Docker Leadership PostgreSQL Python Software Development SQL Agile Design Patterns Git Kubernetes Ruby SCRUM Software Architecture Cross-functional Team Leadership API testing REST API Communication Skills CI/CD Mentoring Microservices Problem-solving skills Team management

Posted about 16 hours ago

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🔥 Web Producer

Posted about 20 hours ago

📍 United States

🧭 Full-Time

💸 75000.0 - 85000.0 USD per year

🔍 Software Development

🔧 Requirements

Experience working in similar web production and digital asset management role
Deep understanding of CMS components/functionalities/capabilitiesand working experience with digital asset libraries and asset distribution systems
Ability to work independently
Great attention to detail
Excellent communications skills
Deep understanding of CMS components/functionalities/capabilities
Previous knowledge and experience of Sitecore or similar enterprise-grade CMS
A team player with energy and enthusiasm and a high tolerance for change
Desire to manage multiple, varied priorities with a proactive lens and operating with a sense of urgency
Experience working in an Agile, specifically Scrum environment
General understanding of Search Engine Optimization best practices
Working knowledge of design principles
Proven track-record of accountability, both within your responsibilities and the broader company
Solution oriented, creative problem solver with a positive, “can-do” attitude

💡 Responsibilities

Publish content and build pages to support LastPass strategic initiatives, events, campaign promotions, product launches, and localization via a content management system
Manage web publishing requests coming through web intake process, refine the asks and communicate delivery timelines to stakeholders
Actively participate in scrum ceremonies (daily stand-ups, refinements, retros, etc.) to ensure clear communication, align on timelines, address blockers, and continuously improve web publishing processes and production quality
Cleanup & create repositories of visual assets in media library; manage website resource library and upload new content assets
Understand and apply design best practices to ensure visually appealing and user-friendly web pages
Ensure overall quality and consistency of content and web components across the website
Review/QA published content for typos, errors and component inconsistencies; troubleshoot production-level errors within CMS
Ensure SEO best practices are followed in web product processes and implement technical SEO strategies to improve site visibility and search engine rankings
Perform localization audits, troubleshoot localization issues, submit and process content translation requests
Support website refresh and brand updates to ensure all published content is clear, accurate, complete, and consistent with brand and web design guidelines
Collaborate with cross-functional team members to ensure on-time delivery of new pages and web page updates

Agile HTML CSS Javascript QA SCRUM Content management Communication Skills Problem Solving SEO Attention to detail Stakeholder management A/B testing

Posted about 20 hours ago

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🔥 Product Analyst

Posted about 22 hours ago

📍 United States

🧭 Full-Time

💸 110100.0 - 165600.0 USD per year

🔍 Real Estate, Mortgage

🏢 Company: Kiavi👥 251-500💰 $400,000,000 Debt Financing 5 months agoLending Financial Services Real Estate FinTech

🔧 Requirements

Strong analytical and problem-solving skills, good communication and collaboration abilities, basic understanding of product management concepts
Self-starter with outstanding critical thinking, analytical, and verbal and written communication skills with an ability to facilitate divergent POVs toward convergence
Strong customer and business orientation in which outcomes of improved customer experiences benefit operational efficiency of internal teams
Strong interpersonal and relationship-building skills, with the ability to establish credibility with stakeholders across levels and lead through influence
Organized, independent, detail-oriented, and adaptable multi-tasker comfortable working in a fast-paced environment with competing projects and priorities
Ability to interpret data and tell a compelling story by connecting customer problems, industry dynamics, and business needs via written form, visuals, etc
Experience implementing success metrics for various business verticals
Typically requires 1-2 years of relevant product, customer experience subject matter experience and a bachelor's degree in a related field
Real Estate and Mortgage experience
Tableau, spreadsheets, and understanding of data analysis and structured database concepts
Experience working in a remote environment

💡 Responsibilities

Participates in all stages of the product development cycle and XFN-projects
Synthesize and prioritize user needs and own the narrative of what problem should be solved, for whom, how, and why it matters
Write user stories and acceptance criteria, translating business & customers requirements to technical requirements and vice versa
Work collaboratively with engineering, design, and other key stakeholders
Organize and facilitate User Acceptance Testing with internal stakeholders
Define success metrics and analyze performance, balancing quantitative and qualitative insights to drive decisions and iterate quickly
Deep dive into internal systems to understand limitations, problems, propose solutions, gain alignment, manage dependencies, and successfully rollout solutions
Conduct pre and post-launch research and monitoring and implementation of feedback
Unblock engineering team on questions during the development process.
For the more complex or strategic work items, work closely with more senior PMs
Cross-functional communications and expectation management of internal leaders
Assist other PMs and Product Designers with customer research scheduling, interviews, user database management, in-app notifications/surveys, etc

SQL Business Analysis Data Analysis Data Mining Product Management SCRUM User Experience Design Jira Tableau Product Development Product Analytics API testing REST API Communication Skills Analytical Skills Collaboration Microsoft Excel Problem Solving Customer service Microsoft Office Agile methodologies JSON Data visualization

Posted about 22 hours ago

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