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Problem Solving
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πŸ“ Poland

🧭 Full-Time

πŸ” Software Development

🏒 Company: YouGovπŸ‘₯ 501-1000πŸ’° $293,437,993 Post-IPO Debt over 1 year agoπŸ«‚ Last layoff 5 months agoInternetDatabaseAd TargetingConsultingBusiness IntelligenceInternet of ThingsBig DataMarket ResearchAnalyticsSoftware

  • Strong understanding of JavaScript fundamentals.
  • Familiarity with modern JavaScript frameworks/libraries (e.g., React, Angular, or Vue.js) is a plus.
  • Basic knowledge of HTML, CSS, and responsive design principles.
  • Understanding of version control systems (e.g., Git).
  • Strong verbal and written communication skills in English.
  • A proactive attitude and eagerness to learn and improve.
  • Strong analytical and problem-solving skills, with attention to detail.
  • Develop, test, and maintain high-quality JavaScript code under the guidance of senior engineers.
  • Participate in all phases of the software development lifecycle, from design and to testing and deployment.
  • Write clean, well-documented, and maintainable code.
  • Collaborate effectively with other team members, including senior engineers, product managers, and designers.
  • Learn and adapt to new technologies and best practices quickly.
  • Participate in code reviews and learn from feedback.
  • Troubleshoot and debug issues with support from senior engineers.
  • Contribute to the overall success of the engineering team.

Frontend DevelopmentGitHTMLCSSJavascriptReact.jsVue.JsAngularCommunication SkillsProblem Solving

Posted 25 minutes ago
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πŸ“ United States

πŸ’Έ 109500.0 - 128000.0 USD per year

πŸ” SaaS

  • 2 - 3+ years relevant work experience in customer success, account management, digital consultancy or project management, preferably in a SaaS business
  • Located in United States
  • Experience working with a portfolio of accounts, supporting a highly technical product
  • Demonstrated ability to establish relationships, credibility, present, and to communicate effectively at all levels of an organization
  • Ability to set priorities, drive decisions and get closure on recommendations and issues
  • Ability to influence others towards continuous improvement, both internally and externally
  • Experience successfully managing customer engagements to completion and customer satisfaction
  • Excellent presentation, written and verbal communication skills
  • Proven time management skills with the ability to prioritize tasks
  • Drive the on-boarding, adoption, retention and overall success of our customers
  • Lead the enablement of our users by conducting product trainings
  • Work in partnership with Solutions Architects to guide customers through the project management and technical requirements of their Algolia implementation
  • Provide regular, proactive recommendations to optimize the use of our platform
  • Maximize the adoption of our product features in order to maximize the value driven by our product
  • Document and clearly articulate the Return on Investment driven by our solution
  • Identify accounts that are likely to churn and work proactively to eliminate that risk
  • Identify opportunities to expand our partnership with customers
  • Analyze accounts that have been lost, identify reasons for churning and build a strategy to win customers back
  • Ensure all account issues are quickly resolved, utilizing resources from cross-functional teams internally
  • Function as the voice of the customer and provide internal feedback on how Algolia can better serve them
  • Track key account metrics and forecast retention

Project ManagementData AnalysisProduct ManagementCross-functional Team LeadershipCommunication SkillsProblem SolvingCustomer serviceAgile methodologiesRESTful APIsPresentation skillsAccount ManagementTrainingRelationship managementSales experienceTechnical supportCRMCustomer SuccessSaaS

Posted 36 minutes ago
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πŸ”₯ Operations Manager
Posted 38 minutes ago

πŸ“ Philippines

πŸ” BPO

🏒 Company: NeoWorkπŸ‘₯ 11-50OutsourcingWeb DevelopmentManufacturingAnimation

  • 5+ years of experience in operations management, preferably in the BPO industry
  • Bachelor's degree in Business Administration or related field; MBA preferred
  • Strong leadership and management skills
  • Excellent verbal and written communication skills
  • Proven track record in driving operational efficiency and process improvement
  • Ability to analyze data and make data-driven decisions
  • Strong problem-solving and decision-making skills
  • Ability to work well under pressure and meet tight deadlines
  • Knowledge of best practices in the BPO industry
  • Owned computer or laptop and stable internet connectivity.
  • Knowledgeable in Office 360, Google Apps, and client-facing communication.
  • Manage and oversee day-to-day operations to ensure efficient service delivery
  • Identify areas for process improvement and develop strategies to optimize operations
  • Set and track performance metrics and KPIs to drive continuous improvement
  • Collaborate with internal teams to streamline and improve cross-functional processes
  • Develop and implement operational policies and procedures
  • Provide leadership and guidance to the operations team
  • Resolve operational issues and conflicts
  • Stay updated on industry trends and best practices to ensure NeoWork's operations remain competitive

LeadershipData AnalysisCross-functional Team LeadershipOperations ManagementCommunication SkillsAnalytical SkillsProblem SolvingMicrosoft OfficeReportingClient relationship managementRisk ManagementTeam managementStrategic thinkingProcess improvementBudget management

Posted 38 minutes ago
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πŸ“ United States

πŸ’Έ 72000.0 - 108000.0 USD per year

🏒 Company: GEHC_ExternalSite

  • Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education; OR participant in the formal GEHC Biomed/FE Services Internship or Military Externship program; OR High School Diploma/GED and 6 or more years of experience servicing electronic equipment.
  • Experience with Web applications as well as Microsoft suite of products.
  • Must have and maintain a valid Driver's License.
  • Complete on-time and accurate Preventative Maintenance, Installations, Corrective Repairs and FMIs.
  • Assist less experienced field engineers with equipment installation.
  • Work on advanced troubleshooting and service repair needs on designated equipment.
  • Effectively communicate and partner with teammates and colleagues.
  • Demonstrate effective communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
  • Partner with the customer and recommend value-added services that will help the customer run their business more efficiently.
  • Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
  • Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues in a timely manner.
  • Serve as a member of the account community for key accounts.
  • Effectively engage commercial counterparts, identify potential sales leads, participate in sales opportunities such as contract renewals, and assist with promoting and implementing revenue programs.
  • Focus on customer needs and satisfaction, while building on and enhancing the relationship with the customer to ultimately become a perceived partner in their business.
  • Keep up to date with competitor information and market trends.
  • Answer service calls independently without assistance within one year of employment

Embedded SystemsCommunication SkillsAnalytical SkillsMicrosoft ExcelProblem SolvingCustomer serviceLinuxMicrosoft Office SuiteAccount ManagementTroubleshootingData entryCustomer support

Posted 39 minutes ago
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πŸ“ United States

🧭 Full-Time

πŸ” Non-profit education

🏒 Company: GiveCampusπŸ‘₯ 51-100πŸ’° $50,000,000 Private over 2 years agoInternetEducationSocial Network

  • Familiarity with fundraising strategies and challenges in higher education is beneficial.
  • Exhibit empathy, curiosity, and exceptional listening abilities.
  • Clearly convey information internally and externally.
  • Drive value for partner schools, aligning efforts with their goals while maintaining high expectations for delivering value.
  • Build and maintain strong relationships with product users and decision-makers, serving as a trusted advisor and quarterback for cross campus GC activities.
  • Stay informed about evolving GiveCampus products to offer the best support to partner schools.

Project ManagementData AnalysisCommunication SkillsProblem SolvingAccount ManagementRelationship managementStrategic thinkingCustomer Success

Posted 43 minutes ago
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πŸ“ Spain

🧭 Full-Time

πŸ” SaaS

🏒 Company: RossumπŸ‘₯ 251-500πŸ’° Debt Financing about 1 year agoArtificial Intelligence (AI)SaaSMachine LearningDocument ManagementSoftware

  • Strong customer-facing skills
  • Hands-on technical background
  • Experience with other SaaS products
  • Practical understanding of some of the following: Python, JavaScript, SQL, HTTP requests and API, integration platforms, AWS, GIT, and Tableau
  • Be customers' main technical contact throughout their contract.
  • Be responsible for project management of more complex customer projects where multiple parties of different skill sets and needs collaborate on a single setup.
  • Cooperate with members of Customer Experience and Sales organizations in order to deliver a great customer experience both on the technical and commercial side.
  • Consult with the Rossum product team on continuous improvement of the Rossum platform as well as advocate customers' views.

Project ManagementPythonSQLJavascriptAPI testingProblem SolvingCustomer serviceAccount ManagementTechnical supportScriptingSaaS

Posted about 1 hour ago
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πŸ“ United States, Kenya

πŸ’Έ 128000.0 - 145000.0 USD per year

πŸ” International Development, Philanthropy

🏒 Company: GiveDirectlyπŸ‘₯ 501-1000πŸ’° $1,000,000 Grant almost 7 years agoMobile PaymentsService IndustryCharityFinancial ServicesPaymentsNon Profit

  • 7+ years of experience in research leadership, strategy development, or policy-oriented research
  • Expertise across research methods and strategies, including quantitative and qualitative approaches
  • Translating research into actionable insights
  • Develop and execute research strategy
  • Own organizational learning agenda
  • Leadership and team management
  • Stakeholder negotiation & collaboration
  • Fundraising and new business development

LeadershipProject ManagementData AnalysisPeople ManagementCross-functional Team LeadershipStrategyFinancial ManagementBehavioral economicsCommunication SkillsAnalytical SkillsProblem SolvingWritten communicationResearchFluency in EnglishNegotiation skillsData visualizationTeam managementStakeholder managementStrategic thinkingResearch skillsEnglish communicationBudget management

Posted about 2 hours ago
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πŸ“ United States

🧭 Full-Time

πŸ” Software Development

  • 2+ years in QA and Support roles for software development companies.
  • Experience with Scrum based project workflows and tooling.
  • Experience testing both frontend and backend sides of an application
  • Experience with tools such as BurpSuite/PostMan or other API testing software.
  • Strength to calmly prioritize and work on concurrent projects, activities, and tasks under time constraints.
  • Focused, organized, and deadline-conscious individuals with a strong attention to detail to identify, record, and prioritize issues as they arise.
  • Strong desire to work in a rapidly expanding and fast-paced environment in an early-stage tech company.
  • Ability to communicate ideas in both technical and user-friendly language.
  • Excellent problem-solving skills.
  • Bachelor’s degree in Computer Science, Information Technology, or equivalent experience/certifications.
  • Work within Scrum sprint cycles alongside the broader development team, utilizing the JIRA QA Project to pick up cards for new tests, write and link cards across projects, and review KPIs for continuous improvement.
  • Provide feedback to engineers in JIRA tickets after testing the development that will guide the engineer on steps to take when editing the code for passing QA or user acceptance requirements (if/when it doesn’t pass).
  • Quickly identify functional, UX, and cosmetic bugs in Keen’s product when testing against designs and functional requirements, with the ultimate goal of preventing bugs from slipping into the production environment.
  • Reviewing automated test failures to determine if a JIRA bug ticket needs to be created & addressed before promoting the code to the next environment or if the tests need updating, is part of each workday.
  • Own deployments, determining when pipeline is ready and subsequently  deploying development to the production environment
  • Participate actively in retrospectives, among other sprint rituals, to help the team’s continuous improvement and support of each other.

AWSBackend DevelopmentSQLCypressFrontend DevelopmentJavascriptQASCRUMJiraAPI testingManual testingREST APIRegression testingCI/CDProblem SolvingAgile methodologiesAttention to detailJSONConfluence

Posted about 2 hours ago
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πŸ“ Canada, United States

🧭 Full-Time

πŸ” SaaS

🏒 Company: ProcurifyπŸ‘₯ 101-250πŸ’° $20,000,000 5 months agoCloud ComputingSaaSSupply Chain ManagementEnterprise SoftwareFinTechSoftwareProcurement

  • 2-4 years of experience in client-facing roles in Saas, ideally in fintech, accounting, or ERP software
  • Expertise in software integrations, or accounting or procurement software
  • Strong technical aptitude and ability to comprehend complex software solutions, APIs, and integrations
  • Excellent verbal and written communication skills, with the ability to convey complex ideas to both technical and non-technical audiences
  • Proven track record in a customer-facing role in the SaaS industry, such as Sales, Solutions Consulting, Pre-Sales, or Technical Account Management
  • Experience conducting persuasive software demonstrations, including strong demo fundamentals and an ability to tie features to value
  • Experience conducting customer discovery and technical scoping
  • Partner with Sales and Customer Success teams to achieve a deep understanding of larger, more complex clients and their current and future business needs
  • Craft and deliver compelling, customized demonstrations to prospects, tying their business challenges to the value Procurify provides
  • Build relationships and trust to become our prospects’ β€œtrusted advisor” to understand and solve their complex workflow questions
  • Conduct technical scoping for out-of-the-box integrations as well as complex multi-system API integrations; work with partners on scoping custom solutions; collect requirements for internal development
  • Enhance client readiness by building collateral and processes to set proper expectations before their onboarding begins
  • Responsible for training and onboarding new members of our Solutions Consulting Team
  • Help ramp up new members of our Sales and Customer Success Teams
  • Other related ad hoc duties as assigned

SQLData AnalysisAPI testingREST APICommunication SkillsProblem SolvingCustomer serviceAccountingPresentation skillsWritten communicationExcellent communication skillsRelationship buildingAccount ManagementVerbal communicationTrainingTroubleshootingActive listeningClient relationship managementSales experienceTechnical supportCustomer SuccessSaaS

Posted about 2 hours ago
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πŸ”₯ Senior Security Engineer
Posted about 2 hours ago

πŸ“ Canada

🧭 Full-Time

πŸ’Έ 150000.0 - 172000.0 USD per year

πŸ” Software Development

🏒 Company: ProcurifyπŸ‘₯ 101-250πŸ’° $20,000,000 5 months agoCloud ComputingSaaSSupply Chain ManagementEnterprise SoftwareFinTechSoftwareProcurement

  • 4+ years of experience working as a SecOps Engineer
  • Experience mitigating and maintaining compliance controls (e.g. , ISO27001, SOC2, PCI DSS)
  • Experience with containerized applications running in AWS
  • A strong understanding of cloud infrastructure networking and security policies
  • Familiarity with infrastructure as code tools such as Terraform
  • A history of effective collaboration with development teams to uphold security best practices (OWASP, etc.)
  • Adept at working with a high degree of autonomy and initiative.
  • Strong problem-solving, technical design, and analytical skills.
  • Able to balance multiple competing priorities while solving challenging problems.
  • Excellent teamwork and communication with other software engineers, your leadership, and others with less technical backgrounds.
  • Act with compassion and empathy for others. Believe that your team’s success is your success.
  • Work with your team and across the Product Engineering teams to design and deploy processes and tools that help our teams raise the security standard at Procurify and deliver a secure product for our customers
  • Follow DevSecOps principles to shift security left
  • Work with engineering teams to ensure that security is a major driver of our engineering designs
  • Complete STRIDE assessments for each significant security engineering feature
  • Develop best-in-class security policies for our application development and cloud infrastructure
  • Maintain a high degree of compliance across the organization
  • Implement and monitor a SIEM tool to detect and remediate security events
  • Detect, triage and respond to security incidents within SLOs
  • Collaborate with product development teams to mitigate and prevent security vulnerabilities
  • Detect, triage, and mitigate vulnerabilities in collaboration with the engineering teams

AWSPythonCloud ComputingCybersecurityKubernetesAnalytical SkillsCI/CDProblem SolvingRESTful APIsDevOpsTerraformMicroservicesComplianceExcellent communication skillsTeamwork

Posted about 2 hours ago
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