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πŸ“ United States

🧭 Internship

πŸ’Έ 19.0 USD per hour

🏒 Company: acscareers

  • Must be available for entirety of 8-week program: June 2 – July 25, 2025, at 37.5 hours per week.
  • Full-time student, if you are an undergraduate student, you have completed your freshman year of college.
  • Have a minimum of a B average (cumulative 3.0 on 4.0 scale).
  • Plan to continue your education in the following term/semester.
  • Accounting Undergraduates/Graduates highly preffered.
  • Assist audit Senior/Lead with documentation of audit workpapers, attend stakeholder client meeting.
  • Participate in audit project planning and fieldwork phases.
  • Assist Audit Leadership with the update of the audit methodology.

Communication SkillsAnalytical SkillsMicrosoft ExcelAccountingAttention to detailOrganizational skillsTime ManagementWritten communicationDocumentationProblem-solving skillsResearch skills

Posted about 10 hours ago
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πŸ“ Brazil, USA, Canada

πŸ” Payments

Broad expertise in technical, help & support writing.
Create clear and concise content for consumers, merchants, and employees on the use and optimization of Trustly solutions.

API testingContent creationCommunication SkillsCustomer serviceRESTful APIsDocumentationTroubleshootingWritingTechnical supportCustomer Success

Posted about 14 hours ago
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πŸ“ Brazil, the U.S., and Canada

πŸ” Payments

  • Experience creating API references
  • Experience creating user guides
  • Experience creating integration manuals
  • Create clear, concise, and comprehensive technical documentation
  • Create high-quality documentation for developers and technical users
  • Work closely with development, QA and product teams

Cross-functional Team LeadershipAPI testingREST APICommunication SkillsAnalytical SkillsCollaborationAgile methodologiesDevOpsAttention to detailDocumentationExcellent communication skillsAdaptabilityProblem-solving skillsTroubleshootingWritingJSONEnglish communication

Posted about 14 hours ago
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πŸ”₯ Solutions Architect
Posted about 15 hours ago

πŸ“ United States, Latin America, India

πŸ” Software Development

  • 8+ years as a hands-on Solutions Architect and/or Data Engineer
  • Programming expertise in Java, Python and/or Scala
  • Core cloud data platforms including Snowflake, AWS, Azure, Databricks and GCP
  • SQL and the ability to write, debug, and optimize SQL queries
  • 4-year Bachelor's degree in Computer Science or a related field
  • Production experience in core data platforms: Snowflake, AWS, Azure, GCP, Hadoop, Databricks
  • Design and implement data solutions
  • Lead and/or mentor other engineers
  • Develop end-to-end technical solutions into production β€” and to help ensure performance, security, scalability, and robust data integration
  • Programming expertise in Java, Python and/or Scala
  • Client-facing written and verbal communication skills and experience
  • Create and deliver detailed presentations
  • Detailed solution documentation (e.g. including POCS and roadmaps, sequence diagrams, class hierarchies, logical system views, etc.)

AWSLeadershipPythonSQLCloud ComputingETLGCPJavaSnowflakeAzureData engineeringREST APISparkPresentation skillsDocumentationClient relationship managementScalaData visualizationMentorshipData modeling

Posted about 15 hours ago
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πŸ”₯ Customer Support Manager
Posted about 21 hours ago

πŸ“ United States

🧭 Full-Time

πŸ’Έ 117146.0 - 133371.0 USD per year

πŸ” Healthcare

🏒 Company: JunctionπŸ‘₯ 1-10πŸ’° $2,900,000 Seed almost 3 years agoDeveloper APIsHealth CareSoftware

  • Experience managing customer support at an early-stage B2B2C API based startup
  • Experience in healthcare operations (bonus)
  • Familiarity with API's
  • Tracking and analyzing support metrics
  • Customer obsessed
  • Managing customer support
  • Responding to customers
  • Building for the future
  • Monitoring our response rates and customer satisfaction

AWSPythonSQLData AnalysisGitReact NativeJiraProduct OperationsAPI testingFastAPIGoREST APIReactCommunication SkillsAnalytical SkillsCI/CDProblem SolvingCustomer serviceMicrosoft OfficeMentoringDevOpsTime ManagementDocumentationEmpathyTrainingTroubleshootingActive listeningJSONData entryData visualizationTeam managementProcess improvementTechnical supportCustomer supportCustomer SuccessConfluenceSaaS

Posted about 21 hours ago
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πŸ“ United States

πŸ’Έ 148505.0 - 178206.0 USD per year

πŸ” Software Development

🏒 Company: Grafana LabsπŸ‘₯ 501-1000πŸ’° $240,000,000 Series D almost 3 years agoSoftware Development

  • You have a passion for observability and like to share your knowledge by writing documentation and blog posts.
  • You love to engage with customers and help them out.
  • You have excellent communication skills.
  • You have relevant open source experience, ideally in OpenTelemetry or Prometheus.
  • You are willing to become an active member of the OpenTelemetry community.
  • You have a good understanding of production environments. Ideally you have been responsible for operating production infrastructure and services, and organizing on-call.
  • Working with the Alloy team to deliver new functionality.
  • Contributing to and reviewing design documents for upcoming features.
  • Being an active member of the OpenTelemetry collector community.
  • Being familiar with the Prometheus ecosystem and making sure that Alloy integrates well with Prometheus components.
  • Supporting customers and prospects with setting up their observability pipelines.
  • Working with other teams within Grafana to make sure Alloy works well with the solutions they are building.
  • Participating in on-call rotations for our deployments.

Backend DevelopmentSoftware DevelopmentAlgorithmsData StructuresGoGrafanaPrometheusREST APICI/CDLinuxDocumentationMicroservicesExcellent communication skillsSoftware EngineeringDebugging

Posted about 23 hours ago
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πŸ”₯ Digital Project Manager II
Posted about 23 hours ago

πŸ“ United States

🧭 Full-Time

πŸ’Έ 90000.0 - 110000.0 USD per year

πŸ” Digital Agency

  • 3+ years of project management experience in an interactive agency, managing mid-to large-scale digital programs with minimal oversight
  • Bachelor’s degree or equivalent experience
  • Once eligible, PMP Certification is expected within one year of hire. Wpromote covers the training fees for PMP Certification
  • Strong Asana or similar task management software usage skills including workflow creation and team training
  • Experience working autonomously and being part of a team
  • Proficiency in documenting, tracking, and following up on many simultaneous tasks
  • Experience authoring or assisting with the creation of essential project documentation such as project management plans, change, issue and risk logs, and status reports
  • Working knowledge of the typical workflows for the digital creative process, paid media marketing, earned media marketing, analytics, and client management
  • Confident, effective communication, and close collaboration with appropriate internal and client counterparts
  • Ability to pinpoint program pain-points, identify areas in need of process improvement, and own the full process improvement lifecycle (identification, documentation, training, process adherence)
  • Experience working with third-party vendors and partner agencies
  • Skills in leadership, problem-solving, negotiating, influencing, prioritization, decision-making, and conflict resolution
  • An internal and external point-of-contact for program operations
  • Responsible for the operational efficiency of each of your programs
  • Running internal and client-facing meetings as needed, taking detailed action items & disseminating meeting recaps
  • Responsible for planning, managing, monitoring, and controlling the execution of digital initiatives from beginning to end, in partnership with channel team leadership
  • Managing program scope, identifying, defining, and communicating risks and change requests, before taking appropriate action to minimize the impact on the program's success
  • Focused on the details of tasks, deadlines & accuracy of deliverables
  • Developing and maintaining detailed project documentation such as timelines and project trackers
  • Creating workflows, training teams, and managing project tasks & deliverables using various project management software
  • Ensuring client programs are fully utilizing and adhering to all appropriate PMO templates and processes
  • A contributor to key PMO department initiatives
  • Co-owner and partner with client service counterparts for account success

LeadershipProject ManagementAgileSCRUMProject CoordinationCommunication SkillsAnalytical SkillsNegotiationOrganizational skillsTime ManagementMultitaskingDocumentationProblem-solving skillsClient relationship managementCross-functional collaborationRisk ManagementStakeholder managementDigital MarketingProcess improvementBudget management

Posted about 23 hours ago
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πŸ“ Brazil, United States, Canada

πŸ” FinTech

  • 5+ years of experience in technical writing and content management in a software environment with experience in conversational design principles and practices; payment experience is an asset.
  • Experience creating customer help and support content (FAQs, point-of-need help, hover help, guided support, etc.). Experience writing clear documentation and procedural materials.
  • Experience developing and managing a content taxonomy.
  • Experience with the unique requirements of B2B and B2C content approaches.
  • Experience working within collaborative, cross-functional product teams performing audience and task analysis to identify and create content for new product and service offerings.
  • Adept at creating content that is both human-readable and machine-consumable, enabling efficient knowledge sharing and retrieval across various platforms.
  • Creative use of visual help (images, workflows, expandable sections of content, video content).Ability to report on outcomes for the content domain, including what data is important, how to visualize the data, and how to tell the story using the content data.
  • Proven experience prioritizing work and managing stakeholder expectations.
  • Experience using Salesforce Knowledge is an asset.
  • Designing, writing, and publishing online self-service and support content for our customers (FAQs, How-To Articles or Videos, point-of-need snippets, hover-help, etc.)
  • Creating, updating, and maintaining employee-specific content to detail policies or procedures that enable customer success.
  • Develop and maintain a library of responses for common inquiries, ensuring efficiency and consistency in customer interactions.
  • Designing, writing, and publishing procedural and how-to manuals for enterprise merchants using our solutions.
  • Backup writer for conversational AI platform to create and refine conversational flows for the Gen AI platform, ensuring seamless and personalized customer interactions. Leverages AI to drive efficiency in content writing as needed.

Data AnalysisSalesforceProduct DevelopmentAPI testingContent creationContent managementCommunication SkillsCustomer serviceAgile methodologiesRESTful APIsDocumentationWritingJSONStakeholder managementSoftware EngineeringCustomer support

Posted about 23 hours ago
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πŸ“ United States, Canada

πŸ” FinTech

  • Bachelor’s degree in Computer Science, Engineering, Technical Writing, or a related field (or equivalent experience), plus 5+ years writing technical documentation for software development or APIs.
  • Strong understanding of programming fundamentals, version control (e.g., Git), CI/CD pipelines, and Agile processes. Comfortable using developer tools, common IDEs, and languages such as HTML, MDX/Markdown, etc.
  • Solid grasp of RESTful API design principles, familiarity with API testing tools such as Postman, and hands-on experience documenting APIs (including troubleshooting and best practices).
  • Proficiency with platforms like Confluence, GitHub, ReadMe, or Redocly; experience with open-source doc frameworks (e.g., Jekyll, Docusaurus, MkDocs); and knowledge of Swagger/OpenAPI for REST API documentation.
  • Experience using AI to improve documentation and workflows; willingness to learn and experiment with new AI tools and technologies; strong understanding of AI concepts and capabilities.
  • Exceptional writing, editing, and proofreading abilitiesβ€”capable of translating complex technical details into accessible, concise documentation.
  • Adept at working independently and as part of cross-functional teams in a fast-paced environment, engaging seamlessly with product managers, engineers, and QA.
  • Prior exposure to cloud-based services, APIs, SDKs, or developer tools; startup experience, and FinTech/online payments industry knowledge are highly desirable.
  • Write and maintain clear, concise, and comprehensive documentation for software development tools, APIs, SDKs, and libraries.
  • Manage the API reference documentation, and create a framework and process for collaborating with engineers while maintaining a central theme and tone.
  • Utilize AI-powered writing tools to generate content, improve clarity, and ensure consistency.
  • Explore and evaluate new AI tools and technologies to enhance documentation workflows.
  • Collaborate with product managers to create best-in-class technical guides that align with product roadmaps and developer needs.
  • Partner with engineers to establish and maintain a unified API documentation style, ensuring a consistent tone and structure.
  • Design processes that empower engineers to efficiently manage and update API documentation, providing templates, guidance, and tools.
  • Write and maintain developer-focused contentβ€”including tutorials, reference docs, and sample codeβ€”that clearly illustrates integration and customization.
  • Create and deliver targeted release notes for merchants, developers, and internal staff, ensuring effective communication of product changes.
  • Gather feedback from stakeholders and the developer community to refine documentation for clarity, usability, and technical accuracy.
  • Champion Developer Experience best practices, staying current on new technologies to keep docs relevant and comprehensive.
  • Use qualitative and quantitative measures to assess the performance of developer documentation experience.

Software DevelopmentAgileGitHTMLAPI testingREST APICI/CDRESTful APIsDocumentationJSONConfluence

Posted about 23 hours ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 40000.0 - 52300.0 USD per year

πŸ” Healthcare

  • 1 or more years of experience with Utilization Review and/or Prior Authorization
  • 1 or more years of Healthcare experience
  • Working knowledge of Microsoft Word, Excel, and Outlook.
  • Live in CST or EST states
  • Support the UM Nurses to process discharge orders and arrange a safe facility discharge.
  • Work with UM Nurses, Pharmacy, Medical Directors and other Departments.
  • Make calls to UM Nurses, Hospitals, Skilled Nursing Facilities and other vendors.
  • Document all calls and requests.
  • Search for Medicare and Medicaid Guidelines.
  • Process all incoming fax/emails request for services the same day.
  • Return call for all voice messages received the same day.
  • Process provider and member letters (Letter of Agreements, Approvals, Denials etc.)
  • Mail letters to members.
  • Assist the team with various clerical/administrative tasks as necessary.
  • Participate in special projects as assigned by your Supervisor or Manager.

Administrative ManagementCommunication SkillsAnalytical SkillsMicrosoft ExcelProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementMultitaskingDocumentationData entry

Posted about 23 hours ago
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For those looking for fully remote jobs in their own country, our platform offers the ability to customize the search based on your location. This is especially useful if you want to adhere to local laws, consider time zones, or work with employers familiar with local specifics.

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Our platform features over 40,000 remote work offers with full-time or part-time positions from 7,000 companies. This wide range ensures you can find offers that suit your preferences, whether from startups or large corporations.

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