People Support Operations Specialist - French speaking

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Requirements:

• Strong customer centricity and end-to-end accountability.
• Problem-solving skills and a growth mindset in ambiguous situations.
• Strong stakeholder management and customer engagement skills.
• Multi-cultural acceptance and ability to work in a fast-paced environment.
• Fluent in written and spoken English and French.

Responsibilities:

• Providing support, insight and explanation on HR systems and activities related to employee lifecycle events.
• Providing customer service on HR related activities and complex HR cases.
• Supporting the implementation of continuous improvement initiatives.
• Acting as a role model to team members through mentoring and coaching.
• Developing and managing key stakeholder relationships focused on customer outcomes.
• Building relationships with HR colleagues to ensure effective service delivery.