Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes Automate software operations for re-usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems Develop new features and improve the resilience and scalability of the existing cloud and container portfolio at Canonical Maintain operational responsibility for all of Canonical’s core services, networks, and infrastructure Develop skills in troubleshooting, capacity planning, and performance investigation, Setting up, maintaining and using observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services Collaborate with development teams to design service architecture, documentation, playbooks, policies and operational procedures Provide assistance and work with globally distributed engineering, operations, and support peers Be given uninterrupted development time to focus on larger projects and automation of manual tasks Share your experience, know-how and best practices with other team members in design sessions, mentorship and ‘doing work together’ Carry final responsibility for time-critical escalations