Senior Product Manager

New

FinalsitePayment processing

100% Remote - Anywhere within the USFull-TimeSenior

Salary not disclosed

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Job Details

Have product management experience in integrated e-commerce, payment processing, or financial technology.
Preferably have experience within or alongside a payment facilitator, processor, acquirer, gateway, or similar payments ecosystem.
Demonstrate understanding of the end-to-end payment lifecycle, including authorization, capture, settlement, reconciliation, refunds, disputes, chargebacks, and exception handling.
Have working knowledge of payment security, risk, and compliance concepts, including PCI DSS, tokenization, fraud prevention, and applicable card-network requirements.
Understand payment processing economics, including interchange, network fees, processor costs, settlement, and funding.
Demonstrate product management experience focused on customer value and business results.
Have experience owning product roadmaps informed by data, customer insights, and market intelligence.
Demonstrate customer discovery skills and a commitment to understanding customer needs before defining solutions.
Be able to translate product opportunities into actionable execution plans.
Be able to analyze product performance, customer research, financial information, and competitive data to develop recommendations.
Have excellent written and verbal communication skills for communicating product strategy, priorities, and results.
Have strong relationship-building and collaboration skills across functions and organizational levels.

Define product strategy and own a roadmap informed by customer needs, data, market intelligence, and business priorities.
Partner with cross-functional teams to set quarterly objectives and deliver measurable customer and business outcomes.
Aggregate customer, operational, financial, technical, and partner insights to inform product decisions.
Create epics, feature requirements, and user stories, and partner with engineering to refine requirements and manage development using Jira, Miro, and Confluence.
Conduct continuous product discovery, iteration, and experimentation to validate assumptions and solutions.
Develop hypotheses, define success metrics, measure results, and adjust priorities based on findings.
Build product, payments ecosystem, market, and competitive expertise to guide strategic and tactical decisions.
Champion the product and communicate its direction, value, and priorities to internal and external stakeholders.
Own the end-to-end payment processing lifecycle, including acceptance, authorization, capture, settlement and funding, reconciliation, refunds, disputes, chargebacks, and exception management.
Translate card-network rules, processor requirements, regulatory and compliance changes, and partner capabilities into product requirements and roadmap priorities.

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