Travel Customer Support Representative
New
D
Destination CareersCruise travel
Workplace type: RemoteFull-TimeEntry
Salary40,000 - 75,000 USD per year
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Job Details
- Experience
- No prior experience required; however, experience in customer service or the travel industry is a plus.
- Required Skills
- Customer serviceOrganizational skillsTime ManagementClient relationship management
Requirements
- Have a strong passion for travel and cruising.
- Bring strong communication and organizational skills.
- Be able to work independently and manage time efficiently.
- Have basic computer skills.
- Be proficient in using booking software and email.
- Take a customer-focused approach to managing client needs.
- Prior experience is not required; customer service or travel industry experience is a plus.
Responsibilities
- Plan and book clients’ cruises, accommodations, excursions, and transportation.
- Provide clients with information on cruise options, itineraries, and onboard amenities.
- Coordinate bookings and payment processing accurately and promptly.
- Address customer inquiries and recommend suitable options.
- Resolve issues that arise during the booking process.
- Maintain relationships with cruise lines, suppliers, and clients.
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