Full Stack Developer

New
E
EllucianHigher education software
MexicoFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
Strong analytical, written, and verbal communication skills in English
Experience
Typically 2-4 years of relevant experience in application development, technical support, integrations, consulting, or a related technical role.
Required Skills
GraphQLSQLGitJavascriptReactRESTful APIsNodeJSPostmanGenerative AI

Requirements

  • Typically 2-4 years of relevant experience in application development, technical support, integrations, consulting, or a related technical role.
  • Hands-on experience with modern JavaScript technologies, including ReactJS, NodeJS, and ES5/ES6 JavaScript.
  • Experience consuming and troubleshooting REST APIs and using API clients such as Bruno, Postman, or Insomnia.
  • Experience with inbound and outbound system integrations and tracing data or transactions across connected systems.
  • Experience with Git or another version-control system.
  • Working knowledge of SQL or relational databases; PostgreSQL and/or Oracle PL/SQL experience is desirable.
  • Experience using generative AI and AI-assisted development tools such as ChatGPT and GitHub Copilot, with the ability to validate outputs and protect customer information.
  • GraphQL experience is desirable.
  • Help desk, incident-management, or ticketing system experience is desirable.
  • Business process management or workflow tool experience, such as ProcessMaker, is desirable.
  • Customer service and/or consulting experience, with active-listening and relationship-building skills.
  • Strong analytical, written, and verbal communication skills in English, including the ability to explain technical information clearly.

Responsibilities

  • Investigate and resolve defined to moderately complex technical issues using structured troubleshooting, established practices, documentation, and tools.
  • Gather customer information about program needs, objectives, business processes, functional requirements, inputs, outputs, and expected outcomes.
  • Analyze application behavior, code, logs, API responses, integrations, data, and configuration to identify causes and implement fixes or workarounds.
  • Prototype, configure, refine, test, and debug applications, integrations, reports, scripts, and related technical solutions.
  • Build, modify, and test application changes, interfaces, reports, and scripts across application tiers.
  • Use REST APIs and API clients such as Bruno, Postman, or Insomnia to validate requests, responses, authentication, payloads, and integration behavior.
  • Provide technical consultation and support for Ellucian products and services, including Ethos, Banner Extensibility, Ellucian Experience, Ethos Data Connect, and Banner Self-Service.
  • Communicate progress, findings, dependencies, and resolution steps to customers and internal teams, translating technical information for non-technical audiences when needed.
  • Escalate issues with evidence, troubleshooting history, and reproducible details; collaborate with cross-functional teams and document findings and reusable troubleshooting steps.
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