Head of Data, Technology & AI

New

Jackfruit FinanceLending, microfinance

This is a remote role open to candidates anywhere in the world who can work East African hours., East African hoursFull-TimeDirector

Salary not disclosed

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Job Details

Experience: Five or more years in lending, microfinance, or other relevant financial services.
Required Skills: SQLMachine LearningQA AutomationData modeling

Have built and shipped AI agents and automations that real teams use, and be able to show results before and after implementation.
Know how to evaluate agents against real outcomes, control costs, and apply guardrails and human checks.
Have previous experience owning a system of record and ensuring it is accurate and well-functioning.
Have set standards, access controls, and review processes that let non-engineers build safely, while keeping tools connected, documented, and in use.
Have five or more years in lending, microfinance, or other relevant financial services.
Understand lending operations, including origination, credit assessment, documentation, disbursement, repayments, collections, and portfolio metrics such as PAR and outstanding.
Have automated or materially improved lending workflows.
Write SQL independently to pull and reconcile data; be able to design a simple data model and maintain data integrity across a core banking system and connected tools.
Have owned access, audit, and data protection in a regulated or audited environment.
Have experience operating in an emerging-markets context.
Be able to work East African hours.

Set the company’s approach to AI, manage its platform and costs, and ensure agents and automations have owners, permissions, logging, human checks where needed, and measurable purposes.
Provide standards, templates, data access, training, and reviews so staff can build tools safely; ensure production tools meet security standards, connect to the right data, and have users.
Lead and improve AI and ML automation across lending, including lead qualification, KYC, credit assessment, documentation, disbursement, payments, collections, portfolio monitoring, and reporting.
Own customer-facing AI agents for loan applications, customer support, marketing, and other interactions.
Maintain accurate data flows, authoritative metrics, reconciled portfolio numbers, current data documentation, and leadership dashboards.
Own the Musoni core banking platform, including usage, data accuracy, product configuration, change control, vendor management, integrations, and retirement of replaced legacy tools.
Own the School Support Lead app roadmap and keep field activity connected to Musoni and the wider data flow.
Plan and prioritize delivery through quarterly planning, sprints, and standups, and keep leadership informed about status, priorities, and tradeoffs.
Manage system access, backups, secrets, audit logs, data protection, and IT audits; directly manage the technology team and oversee IT help desk operations.

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