Internal Communication Analyst
W
World Business LendersCommercial lending
Workable workplace: remote; Workable locations: Medellín, Medellin, Colombia. Guatemala City, Guatemala, Guatemala. San Salvador, San Salvador Department, El Salvador. Brasília, Brasília, Brazil. Bogotá, Bogota, Colombia. Argentina, Santiago del Estero Province, Argentina, Working hours: 9:00 AM-6:00 PM Eastern Time, Monday through Friday.Contract
Salary not disclosed
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Job Details
- Languages
- Exceptional written and verbal English skills; excellent oral and written command of the English language.
- Required Skills
- Microsoft Power BISharePointMicrosoft ExcelData analytics
Requirements
- Bachelor’s degree in Business Administration, Communications, Industrial Engineering, or a related field.
- Experience in internal communications, HR operations, or business operations, with an analytical and data-driven approach.
- Experience drafting and distributing company-wide communications, such as announcements, organizational updates, and policy changes.
- Power BI skills, including building and maintaining reports and dashboards.
- Advanced Excel skills, including formulas, lookups, pivot tables, data validation, data cleaning, and structuring data for reporting.
- Hands-on experience designing and implementing automated workflows using Power Automate or comparable automation tools.
- Experience managing SharePoint sites, including content organization, document libraries, and access permissions.
- Exceptional written and verbal English skills, including writing, proofreading, and editing.
- Ability to adapt tone and message for employees, managers, and leadership.
- Ability to document workflows, policies, and SOPs and identify opportunities for standardization.
- Strong organization, attention to detail, and ability to manage multiple priorities and deadlines.
- Ability to handle confidential information with discretion and professionalism.
- Power Query experience is a plus.
- Graphic design skills using Canva or Adobe Creative Suite are a plus.
Responsibilities
- Maintain the company SharePoint/intranet site and keep policies, SOPs, documents, templates, and other resources accurate, organized, current, and accessible.
- Maintain current, transitional, and future organizational charts reflecting personnel changes, promotions, terminations, and reporting relationships.
- Coordinate organizational chart updates with Information Operations and the People Department.
- Draft, coordinate, and distribute company-wide announcements and organizational updates through the appropriate approval process.
- Draft, update, and maintain policies and SOPs for departments in partnership with department heads.
- Review team processes to identify opportunities for standardization and automation.
- Implement tools and workflows to reduce manual effort and deliver information accurately and on time.
- Build and maintain reports and dashboards using Power BI and Excel.
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