Principal Software Engineer
New
G
GenesysCustomer experience software
United StatesFull-TimePrincipal
Salary165,400 - 290,800 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- Minimum of 10+ years of professional software development experience; 2+ years working with AI solutions
- Required Skills
- AWSJavascriptKubernetesTypeScriptGoMicroservices
Requirements
- Minimum of 10+ years of professional software development experience.
- 2+ years working with AI solutions.
- Hands-on experience in agentic AI development, including RAG, RAG pipelines, and the MCP framework.
- Proficiency in Go for backend development.
- Strong experience in system prompt engineering and tool use configuration and tuning.
- Strong experience with JavaScript and TypeScript for front-end and full-stack applications.
- Hands-on expertise with Kubernetes for orchestration and container lifecycle management.
- Experience building and deploying cloud-native solutions on AWS, such as EKS, Fargate, DynamoDB, EC2, ECS, Lambda, and S3.
- Understanding of microservices architecture and RESTful API design.
- Bachelor’s degree in Computer Science, Engineering, or a related discipline, or equivalent practical experience.
Responsibilities
- Develop Agentic AI solutions using capabilities and tools available on the Genesys Cloud platform.
- Use AI-powered tools and frameworks to accelerate code development.
- Design and implement integrations that extend Agentic AI functionality.
- Build scalable backend applications using Go.
- Create front-end components with JavaScript and TypeScript.
- Deploy and manage containerized applications using Kubernetes on AWS.
- Integrate with Genesys Cloud APIs to enhance customer experience workflows.
- Optimize application performance, scalability, and reliability in cloud-native environments.
- Collaborate with product managers, architects, and UX designers on technical requirements and solutions.
- Troubleshoot production issues, participate in code reviews, and mentor junior engineers.
View Full Description & ApplyYou'll be redirected to the employer's site
