IT Analyst

New
T
The Helmsman Group LLCIT business analysis
United StatesFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
2–5 years of experience in IT analysis, business analysis, systems analysis, or a related role.
Required Skills
SQLBusiness AnalysisJiraMicrosoft ExcelConfluence

Requirements

  • Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Administration, or a related field.
  • 2–5 years of experience in IT analysis, business analysis, systems analysis, or a related role.
  • Experience gathering and documenting business and technical requirements.
  • Understanding of software development life cycle (SDLC) concepts.
  • Experience working with IT development, implementation, or support teams.
  • Proficiency with Microsoft Excel, Word, and PowerPoint.
  • Experience with Jira, Confluence, Azure DevOps, or similar tools.
  • Strong analytical and problem-solving skills.
  • Working knowledge of SQL and relational databases is preferred.
  • CBAP, CCBA, PMI-PBA, or another relevant business analysis certification is preferred.
  • Experience with Agile, Scrum, Waterfall, or hybrid methodologies is preferred.
  • Knowledge of enterprise applications such as ERP, CRM, HRIS, or financial systems is preferred.

Responsibilities

  • Analyze business processes, workflows, systems, and operational requirements to identify improvement opportunities.
  • Gather, document, and analyze business and technology requirements from stakeholders.
  • Translate business requirements into functional and technical requirements, specifications, user stories, and use cases.
  • Develop current-state and future-state process maps and workflows.
  • Evaluate proposed IT solutions against business requirements and define acceptance criteria.
  • Support system implementations, upgrades, enhancements, integrations, and data migration activities.
  • Develop test scenarios and cases, support User Acceptance Testing, and track defects and change requests.
  • Collaborate with business stakeholders and technical teams, including developers, administrators, architects, project managers, and QA teams.
  • Maintain requirements traceability and accurate system, process, and project documentation.
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