Travel Booking Coordinator

New
H
HB Travels Agency USATravel booking
United StatesFull-Time
Salary not disclosed
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Job Details

Required Skills
Problem SolvingCustomer serviceAttention to detail

Requirements

  • Bring customer service experience; travel, tourism, or hospitality experience is a plus.
  • Demonstrate strong written and verbal communication skills.
  • Have high attention to detail and excellent organizational skills.
  • Manage bookings efficiently and accurately.
  • Be able to learn new systems and booking tools quickly.
  • Show a client-focused attitude and interest in helping travelers plan vacations.

Responsibilities

  • Respond to client inquiries via email, phone, and messaging platforms.
  • Assist clients with travel planning, bookings, itinerary changes, cancellations, and special accommodation requests.
  • Provide accurate, up-to-date information about destinations, travel requirements, and agency procedures.
  • Maintain organized client records and clear communication throughout the planning and booking process.
  • Follow up with clients before travel and after their trip to confirm details and gather feedback.
  • Resolve client concerns with empathy, patience, and problem-solving.
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