Travel Booking Coordinator
New
H
HB Travels Agency USATravel booking
United StatesFull-Time
Salary not disclosed
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Job Details
- Required Skills
- Problem SolvingCustomer serviceAttention to detail
Requirements
- Bring customer service experience; travel, tourism, or hospitality experience is a plus.
- Demonstrate strong written and verbal communication skills.
- Have high attention to detail and excellent organizational skills.
- Manage bookings efficiently and accurately.
- Be able to learn new systems and booking tools quickly.
- Show a client-focused attitude and interest in helping travelers plan vacations.
Responsibilities
- Respond to client inquiries via email, phone, and messaging platforms.
- Assist clients with travel planning, bookings, itinerary changes, cancellations, and special accommodation requests.
- Provide accurate, up-to-date information about destinations, travel requirements, and agency procedures.
- Maintain organized client records and clear communication throughout the planning and booking process.
- Follow up with clients before travel and after their trip to confirm details and gather feedback.
- Resolve client concerns with empathy, patience, and problem-solving.
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