ServiceNow Architect

New
L
LightFeatherIT modernization
Location: United States; Fully RemoteFull-TimeSenior
Salary150,000 - 170,000 USD per year
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Job Details

Experience
5+ years of experience as a ServiceNow Architect or in a similar role.
Required Skills
HTMLCSSJavascriptRESTful APIsServiceNow

Requirements

  • Maintain an active Secret or higher security clearance.
  • Hold ServiceNow Certified System Administrator (CSA) certification.
  • Have 5+ years of experience as a ServiceNow Architect or in a similar role.
  • Bring experience with ServiceNow integrations, custom development, and troubleshooting.
  • Have expertise implementing and optimizing ITSM, ITOM, HRSD, Security Operations, Service Catalog, and Reporting modules.
  • Know ServiceNow data models and workflows, JavaScript, REST APIs, HTML, and CSS.
  • Have experience with ServiceNow upgrades, performance optimization, and scalability best practices.
  • Understand data security practices and integration security protocols.
  • Have experience with Agile and DevOps methodologies.
  • Work independently in a remote environment and collaborate with technical and non-technical stakeholders.
  • Preferred: ServiceNow Certified Application Developer (CAD) or equivalent certification.
  • Preferred: Experience with AWS or Azure and tools such as Jira, Jenkins, and GitHub.

Responsibilities

  • Design and optimize scalable ServiceNow solutions aligned with business and IT requirements.
  • Lead ServiceNow implementations, including solution design, technical planning, and phased deployments.
  • Translate business needs into technical requirements and specifications with cross-functional teams.
  • Develop custom applications and extend ServiceNow modules using App Engine, Flow Designer, scripting, and other platform capabilities.
  • Integrate ServiceNow with external systems and third-party applications.
  • Optimize workflows, manage data migrations, and improve system performance.
  • Conduct code reviews, testing, and deployment planning; troubleshoot ServiceNow issues.
  • Mentor developers, guide stakeholders, document systems and processes, and recommend platform enhancements.
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150,000 - 170,000 USD per year
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