Travel Support Specialist
New
D
Destination CareersTravel
Remote – USA Based
Salary40,000 - 65,000 USD per year
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Job Details
- Required Skills
- Customer service
Requirements
- Prior customer service or travel industry experience is preferred but not required.
- Strong communication skills and the ability to work independently.
- Comfort using online tools, booking portals, and CRM systems.
- Tech-savvy, with a quiet, professional home workspace.
- Must be 18 or older.
Responsibilities
- Respond to customer inquiries by email, phone, and chat in a timely and professional manner.
- Provide accurate information about travel bookings, itineraries, and policies.
- Troubleshoot common client issues and escalate complex matters as needed.
- Maintain up-to-date knowledge of supplier systems, policies, and procedures.
- Follow up with clients to support satisfaction after booking.
- Log communications accurately using internal systems.
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