Senior Technical Project Manager (Infrastructure, Security & Compliance)
T
Tessera LabsEnterprise AI
Remote in the U.S.Full-TimeSenior
Salary160,000 - 200,000 USD per year
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Job Details
- Experience
- 5–8 years of experience in technical project management, technical account management, or customer-facing delivery roles.
- Required Skills
- GCPMicrosoft AzureAmazon Web Services
Requirements
- Have 5–8 years of experience in technical project management, technical account management, or customer-facing delivery roles.
- Demonstrate working knowledge of cloud infrastructure, including Amazon Web Services, Microsoft Azure, or Google Cloud Platform.
- Understand security concepts and compliance frameworks such as SOC 2 or ISO/IEC 27001; hands-on engineering is not required.
- Have a proven record of managing cross-functional projects with many stakeholders and competing priorities.
- Be able to lead customer conversations and present to technical and executive audiences.
- Communicate technical topics clearly in writing and verbally.
- Learn new technical topics quickly and explain them clearly.
- Manage written status updates, follow-ups, and ownership through completion.
- Nice to have: experience supporting customer security reviews, vendor due diligence, or audits at an enterprise SaaS or AI company.
- Nice to have: exposure to government or regulated-industry customers, including FedRAMP.
- Nice to have: familiarity with multi-tenant SaaS, single-tenant, customer cloud, and on-premises deployment models.
- Nice to have: PMP or CompTIA Security+ certification.
Responsibilities
- Join customer calls to explain Tessera's infrastructure, deployment models, security controls, and compliance posture.
- Translate technical topics for customer executives, IT leaders, security reviewers, and procurement teams.
- Guide customers through security reviews, due diligence questionnaires, and compliance evidence requests.
- Identify when customers need deeper technical detail or engineering work, then secure the right internal experts and resources.
- Plan and run projects across IT, Security, Compliance, Automation, and Infrastructure teams.
- Turn customer requirements into scoped work with owners, timelines, and dependencies.
- Track risks, blockers, and decisions, and escalate when timelines or scope are at risk.
- Maintain reusable customer-facing materials, including architecture overviews, security summaries, and standard questionnaire answers.
- Own customer infrastructure, security, and compliance requests from intake to close, and provide regular status updates.
- Report on request volume, turnaround time, and recurring customer asks; use AI tools to support planning, documentation, and reporting.
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