Remote Travel Specialist

New
H
Hellosunshine Travels Travel Agency USATravel and tourism
Source API remote eligibility restrictions: SpainFull-Time
Salary not disclosed
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Job Details

Required Skills
Customer serviceAttention to detailWritten communicationVerbal communication

Requirements

  • Have a background in customer service, ideally within travel, tourism, or hospitality.
  • Demonstrate strong written and verbal communication skills.
  • Maintain high attention to detail and strong organizational habits.
  • Be proactive.
  • Be comfortable learning new systems and booking tools.

Responsibilities

  • Respond to client inquiries across email, phone, and messaging.
  • Support clients with booking modifications, cancellations, and special travel requests.
  • Provide information about destinations, travel documentation, and agency processes.
  • Follow up with clients to confirm travel plans.
  • Gather feedback from clients after their trips.
  • Address client concerns with empathy and efficiency.
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