Senior Support Engineer, SAP HANA/Basis
New
R
Rimini Street, Inc.SAP software support
Source API remote eligibility restrictions: Japan, MalaysiaFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- Must be able to speak, read and write English fluently.
- Experience
- 10+ years relevant all-round SAP experience particularly with SAP S4 HANA / Basis.
- Required Skills
- Linux
Requirements
- Bring 10+ years of relevant all-round SAP experience, particularly with SAP S/4 HANA/Basis.
- Have system-administration working knowledge of at least two of Linux, Solaris, AIX, HP-UX, or Windows.
- Have working knowledge of databases such as Oracle, MS-SQL, DB2, Sybase, or SAP HANA.
- Demonstrate SAP HANA in-memory platform expertise, including architecture, landscape design, installation, upgrades, performance tuning, and system migration.
- Have a track record in several SAP implementation or upgrade projects.
- Have S/4 HANA full-lifecycle implementation experience, including configuration and administration.
- Have experience with ABAP debugging and troubleshooting; SAP SWPM experience is a plus.
- Understand SAP maintenance and patching mechanics, architecture, business processes, and application functionality.
- Have a bachelor’s degree in computer science or a related field, or equivalent experience.
- Speak, read, and write English fluently.
- Be able to work flexible hours, including evenings, weekends, and holidays, and monitor email outside standard business hours.
- Work remotely from a home-based office in a virtual environment.
Responsibilities
- Troubleshoot complex customer issues using knowledge of SAP application functionality and technology.
- Work with customers to understand their needs and support business change.
- Provide remote functional support and training for specialist SAP modules.
- Advise clients on customizations, implementation practices, and best practices.
- Develop application break fixes for critical product defects.
- Create scripts to identify, analyze, and correct data issues.
- Manage assigned accounts as a technical and functional advisor.
- Provide hands-on assistance using proprietary tools, test environments, or remote client connectivity.
- Collaborate with virtual team members and contribute to knowledge-sharing methodologies and diagnostic tools.
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