Remote Reservation Manager
New
A
AN EPIC ADVENTURETravel reservations
Source API remote eligibility restrictions: United StatesFull-TimeManager
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Microsoft Office SuiteProblem SolvingCustomer service
Requirements
- Experience in hospitality, event planning, or customer service is preferred but not required.
- Strong knowledge of booking systems, platforms, and processes.
- Proficiency with CRM systems and Microsoft Office Suite.
- Strong organizational and multitasking abilities.
- Ability to problem-solve and stay calm under pressure.
- Excellent communication and interpersonal skills with a customer-first approach.
- Attention to detail.
Responsibilities
- Design and manage personalized itineraries covering flights, accommodations, transportation, and activities.
- Handle client inquiries, issues, and last-minute changes.
- Coordinate with airlines, hotels, tour operators, and other vendors to confirm bookings.
- Monitor schedules to keep all aspects of clients' journeys running smoothly.
- Address client concerns and special requests before, during, and after trips.
- Assist clients with travel documentation requirements, including passports, visas, and vaccinations.
- Keep clients updated on travel advisories, destination insights, and trends.
- Use CRM systems to manage client profiles, preferences, and feedback.
View Full Description & ApplyYou'll be redirected to the employer's site
