Senior People Operations Associate

New
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MetaMaskHR operations
Source API remote eligibility restrictions: Afghanistan, Albania, Algeria, Andorra, Angola, Antarctica, Armenia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bosnia and Herzegovina, Botswana, Bouvet Island, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cameroon, Central African Republic, Chad, Comoros, Congo, Congo, The Democratic Republic of the, Cook Islands, Croatia, Curaçao, Cyprus, Czechia, Côte d'Ivoire, Denmark, Djibouti, Egypt, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Faroe Islands, Finland, France, French Guiana, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Guinea, Guinea-Bissau, Heard Island and McDonald Islands, Holy See (Vatican City State), Hungary, Iceland, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Moldova, Monaco, Montenegro, Morocco, Mozambique, Namibia, Netherlands, Niger, Nigeria, North Macedonia, Norway, Oman, Palestine, State of, Poland, Portugal, Qatar, Romania, Rwanda, Réunion, Saint Barthélemy, Saint Helena, Ascension and Tristan da Cunha, Saint Martin (French part), Saint Pierre and Miquelon, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Sint Maarten (Dutch part), Slovakia, Slovenia, Somalia, South Africa, South Sudan, Spain, Sudan, Svalbard and Jan Mayen, Sweden, Switzerland, Syrian Arab Republic, Tajikistan, Tanzania, Togo, Tunisia, Turkey, Turkmenistan, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uzbekistan, Western Sahara, Yemen, Zambia, Zimbabwe, Åland Islands. We are unable to consider applications from candidates based in France, Italy, or Germany for this role.Full-TimeSenior
Salary not disclosed
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Job Details

Languages
Fluency in English is required; a second major European language is a plus.
Experience
5+ years of experience in People Operations, HR Operations, HR Administration, or a related role.
Required Skills
Microsoft ExcelGoogle Sheets

Requirements

  • Bring 5+ years of experience in People Operations, HR Operations, HR Administration, or a related role.
  • Have experience supporting employees in the UK and Europe; exposure to other regions is strongly preferred.
  • Bring working knowledge of UK and European employment practices, statutory leave, GDPR, and UK GDPR considerations.
  • Have hands-on experience with onboarding, offboarding, employee lifecycle changes, and leave administration.
  • Have hands-on HRIS experience; ADP Workforce Now is preferred.
  • Demonstrate attention to detail and experience maintaining data integrity through audits and reconciliations.
  • Have strong Excel or Google Sheets skills, including lookups, pivot tables, and data validation.
  • Be fluent in English; a second major European language is a plus.
  • Be comfortable experimenting with automation and AI tools, including workflows, bots, scripting, or AI-enabled features in existing tools.
  • Have experience leading or owning projects from scoping through delivery and coordinating cross-functional stakeholders.
  • Communicate clearly and professionally with employees, managers, and partners such as Payroll and Legal.
  • Manage multiple concurrent requests, handle confidential information discreetly, and balance responsiveness with scalable solutions.

Responsibilities

  • Manage global employee lifecycle processes, including pre-boarding, onboarding, employee changes, internal transfers, and offboarding.
  • Prepare and process employment contracts, amendments, and new-hire documentation in line with local requirements, partnering with Legal where needed.
  • Administer parental, medical, statutory, and company leaves, as well as benefits, across multiple countries.
  • Coordinate with Payroll on hires, terminations, compensation changes, and leaves.
  • Partner with EOR providers and other external vendors to onboard, support, and manage employees.
  • Support immigration and relocation processes with external counsel, including tracking work authorization and documentation.
  • Maintain accurate employee records in ADP Workforce Now and perform audits, reconciliations, and data cleanup.
  • Address employee and manager questions about policies, leave, and processes, and help ensure compliance with local labor law and GDPR.
  • Identify process improvements and implement automation or AI-enabled solutions; create and maintain guides, FAQs, and process maps.
  • Lead global and regional People projects from scoping through delivery, coordinating with Finance, Legal, and Payroll.
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