Customer Support – Reservation Services

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Destination CareersReservation services
Listing location: Ohio; Workplace type: Remote; Structured job location: OhioFull-Time
Salary45,000 - 65,000 USD per year
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Job Details

Required Skills
Customer service

Requirements

  • Strong communication and customer service skills.
  • Excellent attention to detail and organizational abilities.
  • Ability to work remotely with consistent follow-through.
  • Comfort using online tools, systems, and digital platforms.
  • Previous customer service or administrative experience preferred.
  • Dependable and professional, with the ability to manage multiple tasks.

Responsibilities

  • Provide customer support for reservation questions and service needs.
  • Gather required client details for reservations and trip coordination.
  • Research basic accommodation, activity, and destination information as needed.
  • Maintain accurate client records and update internal systems.
  • Prepare and organize reservation details and related documentation.
  • Communicate professionally with clients throughout the process.
  • Coordinate follow-ups, scheduling, and status updates.
  • Confirm information and manage documentation to support the reservation workflow.
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45,000 - 65,000 USD per year
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