Business Continuity, Incident Management & Internal Audit Manager
B
BILLFinTech, payments, software
Location: United StatesFull-TimeManager
Salary111,400 - 164,300 USD per year
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Job Details
- Experience
- 5 to 7 years in business continuity, incident or crisis management with at least 2 years leading BCM programs; 2+ years internal audit experience.
Requirements
- Have 5 to 7 years of experience in business continuity, incident, or crisis management.
- Have at least 2 years leading BCM programs.
- Have 2+ years of internal audit experience.
- Bring hands-on BCM, business impact analysis, recovery planning, incident response, and audit methodology experience in FinTech, payments, or software.
- Be familiar with BCM, risk management, and internal audit frameworks.
- Have experience or a strong desire to incorporate AI capabilities into processes.
- Demonstrate strong writing and presentation skills, including the ability to brief executives during pressure situations.
- Be capable of providing credible challenge at all levels of the organization.
- Hold a bachelor’s degree in business, accounting, information systems, or a similar field.
- Preferred certifications include CIA, CISA, CRISC, CBCP/MBCP, CISSP, or CPA.
Responsibilities
- Lead the enterprise BCM program, including policies, standards, playbooks, business impact analyses, recovery strategies, and annual plan reviews.
- Report BCM program status, gaps, and remediation progress to program leads and senior leadership.
- Plan and run tabletop exercises and recovery tests with business units, Cloud Infrastructure, and InfoSec partners.
- Align business continuity with Disaster Recovery and Crisis Management to maintain consistent recovery objectives and dependencies.
- Own the critical incident management process, including severity definitions, escalation paths, communications, and on-call roles.
- Coordinate responses to major disruptions and lead post-incident reviews with root causes, owners, and due dates.
- Maintain incident metrics and trend reporting on recurring risks and corrective actions.
- Execute risk-based internal audits across operational, financial, technology, compliance, and third-party areas.
- Plan and lead audits, including scoping, risk and control matrices, TOD/TOE testing, workpapers, and evidence-based reporting.
- Track management action plans, validate remediation, and report open issues to leadership while maintaining independence safeguards.
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