Senior AI Product Analyst - Voice AI Agents

New
M
MEDvidiAI healthcare
Source API remote eligibility restrictions: Poland, Ability to work CET-overlapping hours.ContractSenior
Salary not disclosed
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Job Details

Languages
Fluent Russian; English level B2 or higher.
Experience
5+ years of experience in Product Analytics, Data Analytics, Operational Analytics, or analytics roles within complex production systems.
Required Skills
PythonSQLProduct AnalyticsData analytics

Requirements

  • 5+ years of experience in Product Analytics, Data Analytics, Operational Analytics, or analytics roles within complex production systems.
  • Strong SQL skills.
  • Python for analytical investigations and working with large-scale text datasets.
  • Experience working with ML pipelines or AI-powered products.
  • Understanding of LLM limitations, hallucinations, evaluation challenges, prompt sensitivity, and AI failure modes.
  • Experience building monitoring systems, analytical frameworks, or operational dashboards.
  • Strong communication skills and ability to translate analysis into product decisions.
  • Ability to work effectively in ambiguous and fast-changing environments.
  • Fluent Russian.
  • English level B2 or higher.
  • Ability to work CET-overlapping hours.

Responsibilities

  • Analyze production behavior of Voice AI Agents and conversational AI workflows.
  • Investigate hallucinations, inconsistencies, silent failures, and quality degradation in AI-driven conversations.
  • Analyze call transcripts, logs, generated outputs, and operational datasets to uncover patterns and actionable insights.
  • Design evaluation frameworks to measure AI quality, reliability, and business impact.
  • Build monitoring systems and dashboards for AI performance visibility.
  • Measure the impact of AI systems on operational efficiency, business outcomes, and patient experience.
  • Detect quality shifts, anomalies, and emerging failure modes in production environments.
  • Partner with Product, Engineering, QA, and Operations teams on AI initiatives.
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