Travel Customer Representative
New
D
Destination KnotTravel agency
Workplace type: Remote; Listing location: TexasFull-Time
Salary40,000 - 65,000 USD per year
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Job Details
- Required Skills
- Problem SolvingCustomer serviceMultitasking
Requirements
- Prior experience in customer service, travel, or hospitality is preferred.
- Multitask and manage multiple client needs simultaneously.
- Work comfortably in a fully remote setting with minimal supervision.
- Demonstrate problem-solving and follow-up skills.
- Use email, online forms, and booking tools.
- Be at least 18 years old.
- Have a reliable computer and internet connection.
Responsibilities
- Respond to client inquiries about travel destinations, accommodations, transportation, and activities.
- Provide customer service through phone, email, and online platforms.
- Research, prepare, and present travel options that align with client preferences.
- Assist with reservations, booking confirmations, and itinerary management.
- Maintain accurate records and follow up with clients to ensure satisfaction.
- Stay informed about industry updates, promotions, and supplier resources.
- Collaborate with team members to support client experiences.
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