Hotel Reservations Support Specialist

Listing location: Nevada; Workplace type: Remote; Structured job location: NevadaFull-Time

Salary40,000 - 55,000 USD per year

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Job Details

Experience: Previous experience in hospitality, customer service, reservations, or related fields is helpful but not required
Required Skills: Customer serviceAttention to detailTime Management

Have strong communication and customer service skills.
Demonstrate organization and attention to detail.
Be comfortable researching and comparing information online.
Be able to work independently and manage time effectively.
Have basic computer and internet proficiency.
Be willing to complete training and learn reservation systems.
Be at least 18 years of age.
Have reliable computer and internet access.
Previous experience in hospitality, customer service, reservations, or related fields is helpful but not required.

Research hotels, resorts, and accommodation options based on client preferences and needs.
Assist clients with availability, reservation options, and booking details.
Coordinate accommodations and related vacation components when requested.
Review reservation information for accuracy prior to confirmation.
Communicate with clients throughout the planning and booking process.
Assist with reservation updates, changes, and general questions.
Maintain organized client and booking records.
Use approved reservation platforms and industry resources.
Stay informed about properties, destinations, promotions, and booking procedures.
Provide follow-up and personalized client service.

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