Consultor Dynamics 365 CRM

JobgetherCRM software

Based in Brazil; Work remotely from BrazilFull-TimeJunior

Salary not disclosed

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Job Details

Languages: Fluent Spanish proficiency and technical English at B2 level or above.
Experience: Between 1 and 3 years of professional experience working with Microsoft Dynamics 365 CRM
Required Skills: JavascriptMicrosoft SQL ServerC#RESTful APIs

Hold a degree in Computer Science, Computer Engineering, Information Systems, Telecommunications, or a related field; relevant higher technical qualifications and practical experience may also be considered.
Have 1–3 years of professional experience with Microsoft Dynamics 365 CRM, including development, implementation, or application support projects.
Have practical experience configuring and customizing Dynamics 365 CRM and implementing solutions independently within established technical guidelines.
Have knowledge of Microsoft Power Platform, particularly Power Automate and Power Apps.
Have programming skills in C# and JavaScript for CRM customizations, plugins, scripts, and business logic.
Be familiar with Microsoft Dataverse.
Have working knowledge of SQL Server and relational database concepts.
Understand REST APIs and have experience supporting or implementing integrations between CRM platforms and external systems.
Be able to analyze functional and technical requirements, identify issues, and deliver practical, maintainable solutions.
Have fluent Spanish proficiency and technical English at B2 level or above.
Nice to have: experience with Azure Functions, Git, MuleSoft, Omnichannel for Customer Service, Copilot Studio, or Agile methodologies.

Configure, customize, and enhance Microsoft Dynamics 365 CRM solutions in line with business requirements and technical guidelines.
Develop and maintain plugins, workflows, Power Automate flows, scripts, components, business rules, and platform extensions.
Translate business needs into functional and technical solutions and implement them.
Manage CRM entities, forms, views, business rules, and other platform components.
Design and maintain process automation workflows using Power Automate and contribute to application development with Power Apps.
Support integrations between Dynamics 365 and enterprise systems, including internal platforms, external services, and MuleSoft.
Analyze and resolve Level 2 support incidents, investigate root causes, and implement maintenance activities.
Participate in deployments, testing, and validation across development, testing, and production environments.
Prepare technical documentation and collaborate with business, architecture, integration, and infrastructure teams.
Participate in Scrum ceremonies and provide technical support to users and internal teams.

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