Operations & Offices Manager
B
BlackStone eITIT services
Workable workplace: remote; Workable locations: Cairo, Cairo Governorate, Egypt, Flexible to work across multiple time zones and working week structures (Saturday–Wednesday for KSA; Monday–Friday for Egypt and Jordan).Full-TimeManager
Salary not disclosed
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Job Details
- Languages
- Very good English language proficiency (for KSA and UAE coordination).
- Experience
- 7–10 years of experience in multi-country operations, office management, or administrative leadership roles.
- Required Skills
- MS Office
Requirements
- Hold a bachelor’s degree in Business Administration, Operations Management, or a related field.
- Have 7–10 years of experience in multi-country operations, office management, or administrative leadership.
- Have a proven track record managing distributed teams across multiple geographies and time zones.
- Bring hands-on experience with visa, immigration, and government liaison processes in KSA, UAE, and/or Jordan.
- Have experience managing medical insurance programs and vendor contracts.
- Demonstrate the ability to build, document, and enforce operational procedures where processes are inconsistent or absent.
- Have working knowledge of regional labor and compliance frameworks across KSA, UAE, Jordan, and Egypt.
- Be proficient in MS Office and experienced with ERP or operational management systems.
- Be flexible to work across multiple time zones and the specified KSA, Egypt, and Jordan working-week structures.
- Preferred: experience in IT staffing, systems integration, managed services, or professional services; multi-country payroll coordination; and equipment procurement and asset tracking.
- Very good English language proficiency is advantageous for KSA and UAE coordination.
Responsibilities
- Manage onboarding and offboarding across geographies, coordinating Day 1 readiness with HR, IT, and Finance.
- Procure, prepare, and hand over equipment, maintain asset records, and oversee equipment recovery and insurance changes.
- Manage employee visa issuance, renewals, and cancellations, coordinating with PROs and government authorities.
- Track visa, permit, and commercial registration expiry dates and oversee company commercial licenses.
- Review Operations-originated payroll inputs and ensure country-level payroll and expense submissions are accurate and timely.
- Coordinate with HR Payroll to resolve payroll variances and exceptions before Finance submission.
- Supervise country Operations coordinators and support staff, and manage office leases, facilities, utilities, maintenance, and vendor contracts.
- Oversee travel, accommodation, transportation, medical insurance renewals, provider relationships, and administrative and facilities budgets.
- Document and improve operational processes, identify gaps and automation opportunities, and support reporting, compliance checks, and audits.
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