Remote Call Center Representative

Channel BlendCall center

Work Location: Remote must be in Idaho, Oklahoma, Texas, Kansas or UtahPart-Time

Salary10 USD per hour

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Job Details

Communicate clearly and audibly using professional language and grammar.
Read and interpret operating instructions, web forms, procedure manuals, and work instructions.
Write routine correspondence.
Have good computer and keyboarding skills.
Work individually and as part of a team.
Provide a computer; Chromebooks and tablets are not accepted.
Provide a cellphone or landline phone.
Provide a headset or earbuds, or a headset with a microphone.
Provide internet access; an Ethernet cord, adapter, or Wi-Fi booster is required.
Use a computer mouse; a trackpad is not accepted.
Commit to at least 20 hours per week on a consistent schedule.

Use computer and telephone equipment to contact prospects or transfer them to generate qualified leads.
Greet prospects professionally, speaking clearly and listening effectively.
Follow client scripts and established procedures, including verbatim scripts when required.
Maintain acceptable quality assurance scores.
Log qualified leads and sales accurately using required documentation and reporting procedures.
Verify required information to qualify leads in accordance with client and company guidelines.
Follow applicable federal, state, client, and company rules, regulations, and procedures.
Read, type, speak, and navigate multiple web forms, screens, and browser tabs while performing job functions.
Maintain attendance in accordance with policy and adapt to changes in scripts, campaign procedures, and policies.

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