Dutch-Speaking Customer Logistics Specialist

New
T
TranscosmosLogistics
Workable workplace: remote; Location: Budapest, Budapest, HungaryFull-Time
Salary not disclosed
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Job Details

Languages
English (B2) and Dutch (C1)
Required Skills
Customer support

Requirements

  • English proficiency at B2 level.
  • Dutch proficiency at C1 level.
  • Strong communication skills.
  • A customer-focused mindset.
  • A proactive and organized approach.
  • Tech-savvy.

Responsibilities

  • Provide customer support for shipment and delivery enquiries via phone, email, and chat.
  • Track parcels.
  • Investigate delivery issues.
  • Coordinate resolutions with operational teams.
  • Manage customer cases and delivery amendments.
  • Maintain records and ensure timely, professional service.
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