Quality Assurance Specialist
New
J
JobgetherHealthcare staffing
Fully remote working arrangement within the United States.Full-Time
Salary22.5 - 26.5 USD per hour
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Job Details
- Required Skills
- Customer serviceAttention to detailTime ManagementQuality AssuranceComputer skillsProcess improvement
Requirements
- Experience working in a customer service environment.
- Typing speed of approximately 40–50 words per minute.
- Strong computer skills and ability to navigate digital systems, manage electronic records, and process documentation accurately.
- Excellent attention to detail when identifying discrepancies, missing information, and inconsistencies.
- Strong organizational and time-management skills, including prioritizing tasks and meeting strict deadlines.
- Ability to manage a large and growing workload and multitask while maintaining accuracy and consistency.
- Excellent written and verbal communication skills, including strong grammar and clear documentation notes.
- Ability to explain quality issues constructively and collaborate with internal and external teams.
- Strong problem-solving skills and ability to follow established procedures while recognizing process improvements.
- Ability to work independently in a remote environment while maintaining productivity, responsiveness, and accountability.
Responsibilities
- Review, approve, or reject credentialing documents submitted through the designated credentialing system.
- Verify that licenses, certifications, background reports, and other documentation meet facility-specific requirements and established standards.
- Ensure candidate files have the appropriate status and progress correctly through credentialing and onboarding workflows.
- Communicate audit findings and actionable feedback to internal and external Onboarding Specialists.
- Monitor corrected and resubmitted documents and follow up on outstanding issues.
- Review suppressed and at-risk documentation items to confirm that required procedures and follow-up have been completed.
- Confirm credentialing files meet applicable requirements before they are marked ready for the clinician's start date.
- Track rejection trends, identify recurring errors, and recommend process improvements.
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