Customer Service Representative – Hotel Bookings

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Aisles & AbroadTravel and hospitality
Listing location: Florida; Workplace type: Remote; Structured job location: FloridaFull-Time
Salary45,000 - 75,000 USD per year
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Job Details

Experience
Previous experience in customer service, hospitality, or sales is beneficial but not required.
Required Skills
Customer serviceTime Management

Requirements

  • Have strong communication and customer service skills.
  • Maintain a professional, positive, and client-focused attitude.
  • Be able to work independently and manage time effectively.
  • Have basic computer proficiency.
  • Have reliable internet access.
  • Have an interest in travel and hospitality.
  • Previous experience in customer service, hospitality, or sales is beneficial but not required.

Responsibilities

  • Assist clients with selecting and booking hotel accommodations.
  • Provide accurate information on hotel options, amenities, pricing, and availability.
  • Respond to client inquiries via phone, email, and online platforms in a timely and professional manner.
  • Maintain accurate records of client interactions and bookings.
  • Collaborate with team members to ensure a smooth client experience.
  • Stay informed on travel trends and hotel offerings.
  • Participate in virtual training sessions and team meetings.
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45,000 - 75,000 USD per year
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