Customer Service Representative – Hotel Bookings
New
A
Aisles & AbroadTravel hospitality
Morgantown, WVFull-Time
Salary45,000 - 75,000 USD per year
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Job Details
- Required Skills
- Customer serviceTime Management
Requirements
- Demonstrate strong communication and customer service skills.
- Maintain a professional, positive, and client-focused attitude.
- Work independently and manage time effectively.
- Have basic computer proficiency.
- Have reliable internet access.
- Bring an interest in travel and hospitality.
- Customer service, hospitality, or sales experience is beneficial but not required.
Responsibilities
- Assist clients with selecting and booking hotel accommodations.
- Provide accurate information about hotel options, amenities, pricing, and availability.
- Respond to client inquiries by phone, email, and online platforms.
- Maintain accurate records of client interactions and bookings.
- Collaborate with team members to support a smooth client experience.
- Stay informed about travel trends and hotel offerings.
- Participate in virtual training sessions and team meetings.
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