Senior Product Designer / Design Lead

A
AndgoWorkforce management software
Remote in Canada, Central/Mountain time overlapFull-TimeLead
Salary not disclosed
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Job Details

Experience
7+ years in product design
Required Skills
FigmaProduct design

Requirements

  • 7+ years in product design, mostly on complex B2B or enterprise software.
  • A portfolio showing end-to-end work from discovery to shipped product.
  • Experience leading, mentoring, or managing designers and raising a team's work quality.
  • Strong interaction design and systems thinking demonstrated through complex, multi-step workflows.
  • Mastery of visual design principles and a portfolio with polished, information-dense interfaces.
  • Pragmatic judgment balancing design quality with delivery constraints and explaining tradeoffs.
  • Ability to influence Product and Engineering through clear reasoning.
  • Experience setting design standards and building or scaling a design system.
  • Strong facilitation and research skills, including in-person sessions with frontline and operational users.
  • Hands-on experience designing AI-driven features and working in AI-assisted design and development workflows.
  • Clear written communication, documenting decisions and rationale.
  • Workforce management, scheduling, healthcare operations, or similar rule-heavy systems are a strong plus.

Responsibilities

  • Lead design for new AI-first product areas and the existing platform.
  • Lead end-to-end design initiatives and advance the core platform.
  • Rethink workflows to reduce friction for frontline and back-office users.
  • Design AI interactions, including confidence, errors, and how schedulers review and override system decisions.
  • Set product experience direction and define UX and AI-UX principles, standards, and patterns.
  • Guide the design system and run design reviews across product areas.
  • Shape how design work moves into delivery and engineering workflows.
  • Lead, mentor, and develop the associate product designer.
  • Plan and facilitate customer discovery sessions, synthesize findings, and share research with product decision-makers.
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