Themed Park Specialist, Customer Support
New
A
Aisles & AbroadTravel hospitality
Listing location: Philadelphia, Pennsylvania; Workplace type: RemoteFull-Time
Salary40,000 - 70,000 USD per year
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Job Details
- Required Skills
- Customer service
Requirements
- Demonstrate excellent verbal and written communication skills.
- Be comfortable speaking with clients by phone or through video platforms.
- Be highly organized and have strong time-management skills.
- Maintain a friendly, professional, and client-focused demeanor.
- Have basic computer proficiency and experience using online calendars or CRM tools.
- Be self-motivated and able to work independently in a remote environment.
- Have reliable internet access and a personal computer.
- Be at least 18 years old.
- Interest in travel, hospitality, or customer service is a plus.
Responsibilities
- Reach out to potential clients by phone, email, and social media to introduce hotel booking services.
- Qualify leads and schedule appointments for travel advisors and hotel specialists.
- Maintain accurate records of outreach, client interactions, and appointment status.
- Respond to basic inquiries and direct detailed questions to the appropriate team member.
- Follow up with previous contacts to confirm continued interest and engagement.
- Collaborate with the team to optimize outreach efforts and improve lead conversion.
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