Customer Support Coordinator
New
Listing location: Maryland; Workplace type: Remote; Structured job location: MarylandFull-Time
Salary45,000 - 75,000 USD per year
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Job Details
- Required Skills
- Customer serviceAttention to detailWritten communicationVerbal communication
Requirements
- Demonstrate strong written and verbal communication skills.
- Have excellent organizational skills and attention to detail.
- Be comfortable using online systems and customer support tools.
- Be able to manage multiple tasks in a remote environment.
- Customer service or administrative experience is preferred.
- Have reliable internet access and the ability to work remotely.
- Experience in customer service, coordination, or administrative support is preferred but not required.
- An interest in travel, hospitality, or event-related services is preferred but not required.
Responsibilities
- Respond to client inquiries and provide timely, professional support.
- Coordinate scheduling, reservations, and service requests.
- Maintain accurate client records and support documentation in internal systems.
- Communicate with clients via email, phone, and online platforms.
- Track and follow up on open requests to ensure resolution.
- Review service details and confirmations for accuracy.
- Provide general administrative and customer support.
- Collaborate with internal teams to support a smooth client experience.
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