Forward Deployed Engineer (Founding)
New
J
JobgetherDeveloper integrations
Based in CanadaFull-TimeSenior
SalarySenior-level annual compensation ranging from $120,000 to $200,000
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Job Details
- Languages
- Excellent written and spoken English
- Experience
- At least five years of full-stack software engineering experience
- Required Skills
- RESTful APIs
Requirements
- Bring at least five years of full-stack software engineering experience.
- Deliver production-ready solutions and manage technical projects end to end.
- Have experience working directly with customers or developers to understand requirements, guide implementations, and resolve complex issues.
- Understand APIs, third-party integrations, authentication, and data flows.
- Troubleshoot production systems and diagnose complex technical problems.
- Work across application layers and contribute to product design and architecture.
- Communicate technical concepts and trade-offs clearly in written and spoken English.
- Build trust with customers, listen actively, and provide practical technical guidance.
- Translate customer requests into reusable product improvements.
- Manage multiple customer priorities while maintaining delivery quality and follow-through.
- Bring a proactive, hands-on approach and take responsibility for outcomes.
- Experience with developer tools, integration platforms, or similar technical products is preferred.
Responsibilities
- Guide customers through technical evaluations, implementation, production deployment, and ongoing support.
- Lead customer calls, technical deep dives, and live pairing sessions to understand requirements and troubleshoot challenges.
- Build and maintain integrations with third-party APIs and external services.
- Design, develop, test, and deploy full-stack product improvements from discovery through release.
- Investigate API behavior, integration failures, production issues, and platform limitations.
- Communicate project updates, expectations, and next steps to customers.
- Translate recurring customer needs and implementation feedback into product recommendations.
- Partner with engineering and other teams to prioritize customer needs and improve platform capabilities.
- Manage multiple customer engagements and follow through on commitments.
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