Remote Cruise Consultant

New
E
ExploreMore with FranTravel and tourism
United StatesFull-TimeEntry
Salary not disclosed
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Job Details

Experience
No prior experience required; however, experience in customer service or the travel industry is a plus.
Required Skills
Customer serviceTime Management

Requirements

  • Have a strong passion for travel and cruising.
  • Bring excellent communication and organizational skills.
  • Work independently and manage time efficiently.
  • Take a customer-focused approach and manage client needs effectively.
  • No prior experience is required; customer service or travel industry experience is a plus.

Responsibilities

  • Plan and book clients' cruises, including accommodations, excursions, and transportation.
  • Provide clients with detailed information on cruise options, itineraries, and onboard amenities.
  • Coordinate bookings and payment processing, ensuring all details are accurate and timely.
  • Address customer inquiries, offer recommendations, and resolve issues during the booking process.
  • Maintain relationships with cruise lines, suppliers, and clients to support continued satisfaction.
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