Site Reliability Engineer
New
T
TykAPI management
Location: Portugal, 12 PM–12 AM UTCFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3+ years in SRE, platform or infrastructure roles, across more than one company or production platform.
- Required Skills
- AWSKubernetesGoGrafanaPrometheusLinuxTerraformNetworking
Requirements
- Have 3+ years in SRE, platform, or infrastructure roles across more than one company or production platform.
- Have experience owning on-call and independently leading incidents.
- Have hands-on experience operating, upgrading, and debugging large, multi-tenant production Kubernetes clusters at scale; EKS experience is preferred.
- Have experience designing and operating AWS infrastructure with Terraform or similar.
- Be able to write, test, and ship Go tooling or services.
- Have experience with Prometheus, Grafana, and logging systems.
- Have solid Linux and networking fundamentals, including DNS, TCP/IP, HTTP, TLS, and load balancing.
- Work across time zones and teams.
Responsibilities
- Deliver quarterly planned work, including platform optimization, self-serve tooling, and platform rearchitecture.
- Expand Tyk Cloud across regions and clouds and reduce its operating costs.
- Automate operations in Go and build and maintain custom Kubernetes operators.
- Run platform services and databases, including MongoDB and Redis.
- Improve observability by identifying useful metrics and building dashboards and alerts.
- Keep runbooks and documentation current and support security work such as SOC 2 audits.
- Respond to platform alerts and incidents, restore service, escalate or help fix product bugs, and lead post-incident reviews.
- Act as second-line support for Customer Success requests that come directly from customers.
- Handle ad hoc Tyk Cloud requests from teams across the organization.
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