Travel Program Administrator
New
F
FCMCorporate travel
Remote, USAFull-TimeMiddle
Salary65,000 - 80,000 USD per year
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Job Details
- Experience
- 3+ years of corporate travel management or account management experience.
- Required Skills
- Project ManagementMicrosoft ExcelMicrosoft OfficeAccount Management
Requirements
- Have 3+ years of corporate travel management or account management experience.
- Have experience navigating large organizations and complex stakeholder environments.
- Have experience with a TMC (Travel Management Company) and/or travel and expense reporting.
- Have intermediate Microsoft Office proficiency and advanced Excel skills.
- Bring project management and organizational capabilities.
- Have an analytical mindset, strong attention to detail, and the ability to manage competing priorities.
- Have excellent written, verbal, and interpersonal communication skills.
- Be able to work in a dynamic, fast-paced environment with a high level of professionalism and confidentiality.
- Have reliable, high-speed internet connectivity to support core job responsibilities, including video conferencing and access to company systems.
Responsibilities
- Serve as the primary contact for day-to-day traveler and travel arranger inquiries.
- Manage the client travel inbox and direct inquiries appropriately.
- Track issues involving suppliers, the TMC, and the travel program.
- Collaborate with sourcing teams on negotiated supplier agreements and support RFPs and supplier performance management.
- Collect, analyze, and summarize supplier performance reporting.
- Coordinate supplier quarterly business reviews.
- Support traveler safety and duty of care programs and direct stakeholders to risk management resources.
- Contribute to travel-platform communications and track program KPIs.
- Prepare and distribute KPI and traveler feedback reports for travel program leadership.
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