Customer Service Representative
New
N
Nordic RecruitersCustomer service
Remote, GreeceFull-Time
SalaryCompetitive salary with performance incentives.
Apply NowOpens the employer's application page
Job Details
- Languages
- Native or fluent French; strong English communication skills for internal collaboration.
- Experience
- Previous customer service experience is an advantage but not required.
- Required Skills
- Problem SolvingCustomer serviceComputer skills
Requirements
- Be a native or fluent French speaker.
- Have strong English communication skills for internal collaboration.
- Bring excellent communication, problem-solving, and interpersonal skills.
- Be customer-focused, patient, and solution-oriented.
- Previous customer service experience is advantageous but not required.
- Be comfortable using computers and digital tools.
Responsibilities
- Provide customer support in French via phone, email, and chat.
- Assist customers with product information, account questions, troubleshooting, and general inquiries.
- Resolve issues efficiently while maintaining a professional and friendly approach.
- Document customer interactions accurately and maintain internal records.
- Collaborate with internal teams to deliver timely and effective solutions.
- Stay informed about products, services, and procedures to offer accurate guidance.
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