Portuguese-Speaking Medical Video Remote Interpreter

New
E
Expansion InternationalHealthcare interpreting
Location: Brazil, night shift hours, aligned with US Eastern Time (ET); exact schedule to be confirmedFull-Time
Salary not disclosed
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Job Details

Languages
Fluent, professional level verbal communication in both English and Cantonese. ... English speaking healthcare providers and Portuguese speaking patients.

Requirements

  • Have fluent, professional-level verbal communication in English and Cantonese, as stated in the requirements.
  • Be able to interpret medical information accurately and completely in both languages.
  • Understand what medical interpreting involves; this may come from informal experience.
  • Be willing to complete a medical interpreting proficiency assessment.
  • Demonstrate cultural responsiveness and comfort working within the US healthcare context.
  • Use video conferencing platforms and adapt to new remote technology.
  • Have a dedicated private, distraction-free workspace with a locking door and wired high-speed internet; Wi-Fi, hotspot, satellite, and DSL are not accepted.
  • Be comfortable on camera for most of each shift.
  • Be available for night shifts aligned with US Eastern Time; the exact schedule is to be confirmed.
  • Maintain professional reliability, sound judgment, and a customer-service mindset.
  • Pass background and drug screening.

Responsibilities

  • Provide accurate, complete, and respectful video interpreting between English and Portuguese, with occasional over-the-phone sessions.
  • Facilitate communication faithfully without adding, omitting, or altering speakers' meaning.
  • Follow professional interpreter ethics, standards of practice, and company procedures.
  • Maintain confidentiality and comply with applicable healthcare privacy requirements.
  • Demonstrate cultural responsiveness and respect for differing backgrounds, communication styles, and patient preferences.
  • Maintain professional conduct before, during, and after each session, using sound judgment around interpreter role boundaries.
  • Adapt to evolving technology, workflows, and service requirements.
  • Participate in required training, coaching, and quality-related activities.
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