Title Team Lead
New
W
World Business LendersReal estate lending
Bogotá, Bogota, Colombia. Buenos Aires, Buenos Aires, Argentina. Mexico City, Mexico City, Mexico. Guatemala City, Guatemala, Guatemala. San Salvador, San Salvador Department, El Salvador. San José, San José Province, Costa Rica, Generally, working hours will be 9:00am-6:00pm Eastern Time, Monday through Friday, although hours worked may be greater based upon operational requirements.ContractLead
Salary not disclosed
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Job Details
- Languages
- Excellent English fluency; excellent oral and written command of both the English and Spanish language.
- Experience
- A minimum of one year of customer support experience is required. At least one year of title-related real estate experience is also highly desirable.
- Required Skills
- Microsoft OfficeCustomer support
Requirements
- Four-year college degree in Business Administration or a related field.
- At least one year of customer support experience.
- Experience in a lending or mortgage environment, particularly processing or closing, is strongly preferred.
- At least one year of title-related real estate experience is highly desirable.
- Strong organizational and prioritization abilities to manage multiple tasks and ensure timely title clearance.
- Proficiency in Microsoft Office applications.
- Ability to navigate internal CRM systems or databases.
- Strong work ethic and ability to thrive in a dynamic, deadline-driven environment.
- Excellent English fluency and communication skills, both written and verbal.
- Excellent oral and written command of English and Spanish.
- Must have a personal computer or laptop; the company does not supply equipment.
Responsibilities
- Lead a team of Analysts reviewing commercial and residential property reports from title vendors.
- Ensure title issues are resolved in accordance with company policies and regulatory requirements.
- Collaborate with Production, Processing, Closing, Underwriting, and Asset Resolution to resolve title-related issues and maintain workflow.
- Oversee the Title pipeline, meet Service Level Agreements, track title clearance progress, and address bottlenecks.
- Identify and resolve secured liens, judgments, unclear ownership, and other title issues that could delay loan closings.
- Prepare necessary affidavits and request payoffs to clear liens or other property encumbrances.
- Validate that title documentation is accurate, complete, and compliant with legal standards.
- Work with the Processing department to obtain documentation needed to meet conditions or clear title for loan approval.
- Perform other projects and duties assigned to support title operations and team efficiency.
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