Senior Account Manager
A
AMZ AdvisersDigital marketing, e-commerce
United KingdomFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 2+ years with client account management. 2+ years digital marketing or eCommerce experience. 1+ year experience with Amazon Seller and or Vendor Central.
- Required Skills
- Microsoft ExcelDigital MarketingGoogle WorkspaceSlack
Requirements
- BA in Marketing, Business Development, Management, or other related studies.
- 2+ years of client account management experience.
- 2+ years of digital marketing or eCommerce experience.
- 1+ year of experience with Amazon Seller and or Vendor Central.
- Ability to build and maintain client relationships and understand client needs through active listening.
- Ability to develop and implement growth strategies and test new ideas.
- Strong time management and multitasking skills.
- Ability to work independently and within a team.
- Working knowledge of Amazon advertising strategy, account performance, and marketplace factors.
- Experience with G-Suite, Microsoft Word, Excel and PowerPoint, ClickUp, Nordpass, Slack, Sellerboard, Data Dive, and Zoom.
Responsibilities
- Manage a portfolio of client accounts, growing to approximately 10 accounts while maintaining a high retention rate.
- Serve as the primary client contact and lead proactive communication, strategy calls, and expectation-setting.
- Conduct account audits, monitor KPIs, and use data to identify opportunities, blockers, and areas for improvement.
- Develop and adjust client growth strategies based on account data, marketplace trends, business goals, and changing conditions.
- Analyze account performance across sales, traffic, conversion, profitability, inventory, content, and advertising.
- Plan and coordinate promotions, launches, and marketplace initiatives in alignment with account strategy.
- Work with Ads, Specialists, Content, Onboarding, and Strategists to execute plans and resolve account issues.
- Report account progress, action items, risks, and next steps clearly to clients and internal teams.
- Identify retention risks, upsell opportunities, and ways to improve account performance and client experience.
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