eCOA Library Operations Data Lead
New
I
IQVIAClinical research
Source API remote eligibility restrictions: United StatesFull-TimeLead
Salary not disclosed
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Job Details
- Required Skills
- Project ManagementContent managementMicrosoft ExcelProcess improvement
Requirements
- Bachelor's degree or equivalent combination of education and experience.
- Experience in clinical research, healthcare operations, content management, project coordination, or related operational environments.
- Strong organizational and project management skills.
- Ability to coordinate activities across multiple stakeholders and functional teams.
- Excellent verbal and written communication skills.
- Strong analytical capabilities and attention to detail.
- Advanced proficiency with Microsoft Office applications, particularly Excel.
- Preferred: Knowledge of Clinical Outcome Assessments (COAs), eCOA solutions, translations management, or licensing processes.
- Preferred: Experience managing content repositories, operational workflows, or large-scale content libraries.
- Preferred: Experience supporting quality management and process improvement initiatives.
- Preferred: Familiarity with database, tracker, and reporting systems.
Responsibilities
- Perform day-to-day eCOA Library operational activities.
- Manage onboarding, maintenance, and lifecycle management of assessments, translations, screenshots, and associated assets.
- Maintain operational trackers, dashboards, and reporting tools; monitor workload, deliverables, and milestones.
- Oversee quality control, version management, recertification, traceability, change control, and audit-ready documentation.
- Coordinate with Licensing, Translation Services, COAA, Platform, Technology, Product, and Client Services teams.
- Support new library additions, updates, maintenance initiatives, governance, and prioritization discussions.
- Support library expansion, content reuse across IQVIA platforms, and migration and integration initiatives involving COAA and Sculptor.
- Improve operational workflows and business processes, and track metrics and KPIs for business decisions and resource planning.
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