Demo Architect
New
G
GitLabDevSecOps software
Remote Ireland; Remote, Germany; Remote, Spain; Remote, United KingdomFull-Time
Salary not disclosed
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Job Details
- Required Skills
- Software Engineering
Requirements
- Have experience building software, systems, or internal tools that support technical users or business teams.
- Deliver production-grade software and automation with attention to reliability, maintainability, and documentation.
- Work across application development and infrastructure, including provisioning, automation, and service workflows.
- Be familiar with monitoring and observability tools.
- Communicate and collaborate with technical and non-technical stakeholders across Sales, Solutions Architecture, Customer Success, Marketing, UX, and Engineering.
- Design and iterate on solutions for usability and repeatability, including for sellers and Solutions Architects as end users.
- Operate independently in a remote, asynchronous environment.
- Be willing to travel periodically for team offsites and occasional in-person planning and whiteboarding sessions.
- Bring exposure to technical demos, workshops, trials, or enablement assets, or interest in learning the pre-sales context; transferable experience may come from software engineering, site reliability engineering, systems engineering, or solutions architecture.
Responsibilities
- Build and maintain tools, applications, and workflows for demos, workshops, trials, and internal test environments.
- Expand the Demo Architect Portal to improve automation, self-service, and scalability for field teams and partners.
- Provision and support infrastructure for hands-on customer experiences across GitLab.com, demo instances, and internal environments.
- Collaborate with Solutions Architects, Account Executives, Customer Success, Marketing, Revenue Operations, UX, and Engineering to deliver practical technical solutions.
- Document go-to-market workflows and automate steps that waste time.
- Create technical workshop assets and enablement content for pre-sales and technical selling.
- Advise on sales opportunities that need specialized technical demo support or custom solutions.
- Improve presenter workflows by reducing manual setup and making demos easier to use and repeat.
- Support internal teams that rely on demo or test infrastructure.
- Troubleshoot urgent demo and workshop environment issues and communicate status to stakeholders.
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