Global QA Director

T
TestronicVideo game QA
United KingdomFull-TimeDirector
Salary not disclosed
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Job Details

Required Skills
Quality Assurance

Requirements

  • Extensive experience leading QA functions within large-scale video game testing environments.
  • Proven experience managing, developing, and upskilling large QA organizations and distributed teams.
  • Deep expertise in testing methodologies, test planning, defect management, risk assessment, reporting, and QA best practices.
  • Demonstrated success establishing and scaling standardized QA processes across teams, projects, or locations.
  • Strong technical background combined with a customer-oriented mindset.
  • Experience using data, KPIs, and operational metrics to drive performance improvements and business outcomes.
  • Ability to influence without direct authority and build alignment across diverse stakeholder groups.
  • Excellent communication and stakeholder management skills, including translating technical concepts into business impact.
  • Willingness and ability to travel internationally on a regular basis.
  • Experience within outsourced services or managed service delivery environments is a plus.
  • Experience implementing or scaling AI-enabled QA solutions and test automation capabilities is a plus.

Responsibilities

  • Define, implement, and maintain QA standards across testing operations.
  • Partner with operational leadership to identify improvements and raise testing performance.
  • Establish measurable definitions of quality, performance, and delivery excellence.
  • Support the development and upskilling of QA Leads, Senior Leads, and QA teams across locations.
  • Define and monitor QA performance metrics, including quality, throughput, rework, efficiency, utilization, and defect discovery effectiveness.
  • Use data and trend analysis to identify risks, opportunities, and areas requiring operational focus.
  • Evaluate and implement automation, AI, and other QA solutions with Technology, Data, and Operations teams.
  • Advise stakeholders and clients on QA quality, testing practices, and delivery excellence.
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